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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,056 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,056 reviews

June 29, 2023

It was great to work with Tiki, very honest, straight forward, professional, she gave me a great rate and very good coverage for my new car, you are in good hands with her, thanks Universal Mitsubishi fo More

by coralsteve89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Zach is great! ! Tiki is amazing she help me to get our dream car.❤️❤️❤️❤️ Thank you More

by renelrazoncabral
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Just wanted to say thank you to Universal Mitsubishi, and to Tiki for giving me the best deal! I love my new car ! More

by vs3646050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Paul and the team in the Universal Mitsubishi service dept. are always helpful and make the process as easy as possible. They are honest and reliable. More

by seancdudas
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Reliable, honest , grear customer service , i recommend them to all mitsusbishi owners for service to there vehicle More

by dex3001966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

He was really nice and helpful. Keep up the good work zakk! Until next time. More

by jaysontuazon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Universal Mitsubishi responded

Absolutely... till next time. Enjoy your Outlander for years come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 25, 2023

Very good and fast service, the service manager Paul is very good doing his job More

by JAELIN73
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Universal Mitsubishi responded

Thank you for choosing and giving Universal Mitsubishi the opportunity to service your vehicle, We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 25, 2023

Paul, Armen and crew: 1st Class Service Professionals - They go the extra mile for customer satisfaction. Thanks! More

by RW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Universal Mitsubishi responded

Thank you.... After reading your review, anything is less expressing how much we appreciate you choosing Universal Mitsubishi and its staff. Again thank you. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 21, 2023

I have been coming here for many years. Everyone is super friendly and I always received great customer service when I do my car service. Thank you! More

by LESYA998
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Universal Mitsubishi responded

Thank you for your continued patronage. We appreciate you giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 20, 2023

Every time I have to take the car for service there’s always time for me to take it More

by SEESO1707
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Universal Mitsubishi responded

Thank you so much for your continued patronage. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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