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Universal Mitsubishi

Sherman Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
2,056 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,056 reviews

July 14, 2023

Excellent customer service. Armen is an asset to Mitsubishi Dealership. Waiting area is very clean. More

by eboy62594
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
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Jul 17, 2023 -

Universal Mitsubishi responded

I, You, Everybody.... Agrees Armen is an asset. Thank you for your 5 Star review and hope we continue to earn your patronage. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 14, 2023

Fast and easy. Was able to help me not spend too much money on extra services. More

by SAIDNICK91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Universal Mitsubishi responded

I'm so glad Paul and his staff was able to resolve your vehicles cocern. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 14, 2023

Wonderful service very fast response goes above and beyond thank you Paul and the universal Mitsubishi family More

by Mjmobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Universal Mitsubishi responded

Thank you for being part of our Universal Mitsubishi family. We hope to continue having your on going patronage. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 13, 2023

Paul was very helpful I'm glad I meet him services was very good so I'm happy with every thing More

by IJ6701959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Universal Mitsubishi responded

Thank you so much for sharing your experience. We are also glad to have met you. We look forward to your next vist and continued patronage. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 10, 2023

Very helpful and attentive. Everyone I dealt with was kind & helpful! Good experience and easy. More

by spiderb67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Universal Mitsubishi responded

Hello..... I'm glad our Service staff met and exceeded your expectations. I hope you continue choosing Universal Mitsubishi to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 09, 2023

Great service! Armen, Paul and his team always check any possible issue of my car. I always appreciate their great customer service. More

by OSCAR.ENRIQUEZ.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Universal Mitsubishi responded

Thank you Oscar, we appreciate your continued patronage. We continue looking forward to servicing your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 08, 2023

Paul my service advisor (all the time) will help you on all your concern with the car. He will make sure you leave their service station happy! More

by j. liscano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Universal Mitsubishi responded

Another vote for Paul...... Thank you. On behalf of Paul and his staff, we appreciate your continuesd patronage. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 01, 2023

Armen is amazing and took such care to get my issues resolved in a timely and cost effective manner! More

by MRSBARRAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Universal Mitsubishi responded

On behalf of Armen and his Service staff, thank you. It rewards us to read he met and satisfied your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 01, 2023

Exelent service. ..Tike she is the best....good dealership..to purchase a new car....I love mitsubishi brand....most amazing cars More

by Sergioher2266
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zohrabi, Stephanie Viteri, Patrick Carroll
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Jul 05, 2023 -

Universal Mitsubishi responded

Thank you.... So much. It's rewarding to read someone's joy for their Mitsubishi and their shopping experience. Enjoy it for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 30, 2023

Zakk and Tiki were awesome! They got me the best deal! Thanks guys for the amazing job. 👍 More

by zkvolt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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