Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Before I took my car in I called and spoke to Paul. He was so professional and immediately helped me with my car concern. And when I took my car again Paul was so professional and my car issue was res He was so professional and immediately helped me with my car concern. And when I took my car again Paul was so professional and my car issue was resolved in a fast manner. I will definitely come back here for any car issues. More
Had a recalled computer update done. On the way home, I hit something on the freeway that blew out Mt right, front tire. Was towed back to the Service Center (tire was trashed). Paul too On the way home, I hit something on the freeway that blew out Mt right, front tire. Was towed back to the Service Center (tire was trashed). Paul took care of it ASAP. Thank you Paul! More
This was my first service with Universal Mitsubishi and Armen was incredibly helpful walking me through the needed services and cost of them. Armen was incredibly helpful walking me through the needed services and cost of them. More
I totally recommend this Mitsubishi car dealer for repairs on your vehicle. People are very profesional and knowledgeable about your needs and offer the best service and option. I have been here a cou repairs on your vehicle. People are very profesional and knowledgeable about your needs and offer the best service and option. I have been here a couple of times for different repairs and the results have been outstanding. I am very happy! More
My 1st time there to have my Outlander serviced for miles due. Scheduled an appointment, I asked for Paul & he explained to me the process & kept me updated of concerns while my car was being serviced. Thank due. Scheduled an appointment, I asked for Paul & he explained to me the process & kept me updated of concerns while my car was being serviced. Thanks for your great customer service! More
Professional, fast and kind. They made the experience painless and were a pleasure to work with. They made the experience painless and were a pleasure to work with. More
The signing of agreement was conducted by email and it was convenient because I was on the trip. was convenient because I was on the trip. More
Good service , not complaining everybody is politely little expensive but is very good job thanks little expensive but is very good job thanks More
BEWARE of this Dealer…. they state “100% TRANSPARENCY..NO GIMMICKS….NO ADD ONs” this is just not true. In my opinion, they should be avoided at all costs. I had nothing but i they state “100% TRANSPARENCY..NO GIMMICKS….NO ADD ONs” this is just not true. In my opinion, they should be avoided at all costs. I had nothing but issues from the first contact. They are extremely slow to respond to any questions asked, they know very little about the cars they are selling and they changed the price of the car after a few days of me asking about it and then added on $2000 worth of add ons that they stated they never do. Here's a quote from Tiki Nikogosian, the internet sales Manager, in an email that was sent to me when I asking why the out the door price on a car listed for $32.550 was so high; “The price of the vehicle is $34,889 taxes alone is aproximately 3k plus registration, license, document fee, plus 2k dealer add on.” I wasted 3 days of emails with this dealership. Don’t waste your time, they tricked me and I bet they do it often. There are other dealerships out there that value your business. More