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Universal Mitsubishi

Sherman Oaks, CA

4.8
1,998 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,998 reviews

October 26, 2024

Before I took my car in I called and spoke to Paul. He was so professional and immediately helped me with my car concern. And when I took my car again Paul was so professional and my car issue was res More

by SEBOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Had a recalled computer update done. On the way home, I hit something on the freeway that blew out Mt right, front tire. Was towed back to the Service Center (tire was trashed). Paul too More

by shotbyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

This was my first service with Universal Mitsubishi and Armen was incredibly helpful walking me through the needed services and cost of them. More

by norarogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

I totally recommend this Mitsubishi car dealer for repairs on your vehicle. People are very profesional and knowledgeable about your needs and offer the best service and option. I have been here a cou More

by JUANEDLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

My 1st time there to have my Outlander serviced for miles due. Scheduled an appointment, I asked for Paul & he explained to me the process & kept me updated of concerns while my car was being serviced. Thank More

by CINDYCATCYNTHIA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Zack is very accommodating and very helpful and he’s very knowledgeable , he knows how important the process More

by jrommel1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Professional, fast and kind. They made the experience painless and were a pleasure to work with. More

by jeremycloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

The signing of agreement was conducted by email and it was convenient because I was on the trip. More

by yoshi.watanabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Good service , not complaining everybody is politely little expensive but is very good job thanks More

by nancylainez74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

BEWARE of this Dealer…. they state “100% TRANSPARENCY..NO GIMMICKS….NO ADD ONs” this is just not true. In my opinion, they should be avoided at all costs. I had nothing but i More

by Dylanglasser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tiki Nikogosian
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