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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,055 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,055 reviews

September 16, 2023

Ivan Pastushenko was very professional and well informed about the car. Also very polite. It was a pleasure to work with him More

by PULGIS64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Pastushenko
September 13, 2023

paul and his team is the best! very professional and honest prices and works. wont go back to my old service center i'll go here everytime. thanks again paul! More

by deniel.delamerced
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

paul is the best! i used to go to a mitsubishi dealership near me for service but i don't like the prices and honesty of the employees. here paul will work with you on More

by deniel.delamerced
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Always a pleasure doing business with Universal Mitsubishi! I go here all the time for repairs. More

by J.CONNELL1379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

ECERYTHING WAS PERFECT. THE EMPLOYEES VERY COURTIOUS AND PUNCTUAL.THE ENVIRONMENT VERY FREINDLY AND PROFFESSIONAL More

by shawnm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

The process was easy and low stress. Communication on line, over the phone and in person was pleasent. I would recommend this dealership to friends and family. More

by lupemdavis
Recommend Dealer
Yes
Employees Worked With
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Great service and friendly staff. I would highly recommend this dealership. I drive from out of town because I trust this dealership. More

by OYADEGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

Everyone at the dealership was very friendly and pleasant to interact with, especially Ivan and Tiki who were wonderful to work with. Really smooth experience from start to finish without feeling pressured! More

by damjan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan - 5 stars!
September 06, 2023

Give this dealership your consideration. Walked in without an appointment and drove off with a beautiful Outlander SEL Black Edition. Zakk was our salesmen whom was great as well as Bobby th More

by Lee C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Very nice and very attentive! The staff are very nice and professional. My car is in good health all thanks to the team. More

by lvduarte90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Universal Mitsubishi responded

Thank you, It's rewarding and humbling to read someones satisfaction. I hope you continue choosing and giving Universal Mitsubishi the opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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