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Universal Mitsubishi
Sherman Oaks, CA
2,055 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,055 reviews
November 05, 2023
I'm very happy about good service and also good customer service thank you for all. service thank you for all. More
by KARENGABRI77
Verified Customer
October 30, 2023
Great experience and so helpful! Reliable service and trustworthy. Thank you so much for making my first time experience great! Reliable service and trustworthy. Thank you so much for making my first time experience great! More
by leslie.glvz
Employees Worked With
October 28, 2023
I brought my Mitsubishi Mirage in for warranty work. Paul was my service writer and he was amazing the entire time. I appreciate all the help he provided me while my car was in the shop. I’ll definitel Paul was my service writer and he was amazing the entire time. I appreciate all the help he provided me while my car was in the shop. I’ll definitely be bringing my car back in the future. More
by ANNAPERC92
October 27, 2023
Universal Mitsubishi's Service Team is awesome! Paul and his team able to fix the issue of my 2022 Mitsubishi Outlander and keep updated! 5 star! Paul and his team able to fix the issue of my 2022 Mitsubishi Outlander and keep updated! 5 star! More
by j. liscano
Employees Worked With
October 25, 2023
Paul is always great and thorough with all his clients. The wait time was great with the car service itself. The wait time was great with the car service itself. More
by NICOLE.CORLETTO
Employees Worked With
October 24, 2023
No nonsense, straight to the point. Knowledgeable personnel. Negotiations were done over the email, which saved quite some time. Knowledgeable personnel. Negotiations were done over the email, which saved quite some time. More
by maxim.troukhan
October 22, 2023
Juan was great to work with. Helped out with all the necessities needed to get in and out. Helped out with all the necessities needed to get in and out. More
by MIKE@FIGMTNBREW.COM
Employees Worked With
October 21, 2023
Best experience I've had with a dealer before. Paul went above and beyond to help me out. Everyone at this location was very friendly as well. Paul went above and beyond to help me out. Everyone at this location was very friendly as well. More
by jfilek
Employees Worked With
October 18, 2023
Very fast and reliable service. I always enjoy bringing my car to this service center as there is a park nearby where I can walk while waiting for the service to be done. I always enjoy bringing my car to this service center as there is a park nearby where I can walk while waiting for the service to be done. More
by dg
Employees Worked With
