Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Mitsubishi
Sherman Oaks, CA
2,050 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,051 reviews
December 16, 2023
Good service advisors and technicians. Always willing to help customers with their concerns and issues. Thank you guys. Always willing to help customers with their concerns and issues. Thank you guys. More
by mjvc50
Verified Customer
December 16, 2023
The dealer answers questions very professional and gets supporting documents ready for us to verify information about the car. The car we bought is exactly like what’s stated in the ads. supporting documents ready for us to verify information about the car. The car we bought is exactly like what’s stated in the ads. More
by CHERYL.SFCHI
December 13, 2023
I have had to return several times for the finance person and Bobby have not been transparent with me about financing. I have had to return several times due to oversights on their part. and Bobby have not been transparent with me about financing. I have had to return several times due to oversights on their part. More
by MRXGUTIERREZ
December 10, 2023
As always we received Top-Notch professional service with Paul T he really knows how to serve the public and get the job done right. Thank you Paul!! Also wanted to mention George as he was out there helpi Paul T he really knows how to serve the public and get the job done right. Thank you Paul!! Also wanted to mention George as he was out there helping providing support for Paul on this day, thank you George for quickly checking my car in for service. More
by aramavakian
December 04, 2023
Everyone was nice and polite, super helpful clarified all options to fix car will definitely be back. options to fix car will definitely be back. More
by JUSMOETOWN
November 28, 2023
As always they did an amazing job tuning up my car. Always going above and beyond for their customers! Always going above and beyond for their customers! More
by jasonming0301
Employees Worked With
November 27, 2023
I appreciate how the team in universal mitsubishi is all about giving the best options for the clients. about giving the best options for the clients. More
by BVRP30
November 26, 2023
Bougth a Outlander on 11/25/2023 exelent service and friendly staff.They are very knowledgeable. Prices are transparent and no hidden fees and there is no package requqrements to buy, everything is opti friendly staff.They are very knowledgeable. Prices are transparent and no hidden fees and there is no package requqrements to buy, everything is optional. My previouse Mitsubishi Outlander also was bougth from this dealership. Its nice to have a business with them. More
by NUNEHAKOBYAN73
Employees Worked With
Other Employees :
Nick Zohrabi
November 25, 2023
Everyone was extremely nice. and welcoming. This was my first time at this location due to me moving and I loved the service I received. and welcoming. This was my first time at this location due to me moving and I loved the service I received. More
by Danielle Haynes
Employees Worked With
November 24, 2023
I had a really good time with universal Mitsubishi. they know what they are doing and they are all very experienced. they know what they are doing and they are all very experienced. More
by EMILIOATENCIO
Employees Worked With
