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Universal Mitsubishi
Sherman Oaks, CA
2,023 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,023 reviews
January 05, 2025
Very profecioalism the persons are very kind persons my car it’s fixed welll thanks car it’s fixed welll thanks More
by JV
Verified CustomerEmployees Worked With
January 02, 2025
The dealership is very helpful. They have friendly great customer services. They make the process easy. They have friendly great customer services. They make the process easy. More
by ECSANDOVL
Employees Worked With
December 29, 2024
Armen consistently provides exceptional service for my 2001 Mitsubishi Galant. He is readily accessible, answers any and all questions, and is honest and reliable. 2001 Mitsubishi Galant. He is readily accessible, answers any and all questions, and is honest and reliable. More
by DARREN.K.BROOKS
Employees Worked With
December 28, 2024
Tiki was very helpful and professional, she has the cutest smile, and the best personality. She helped us through A to Z, gave us the best deal, with the best financing rate and warranty coverage. I k cutest smile, and the best personality. She helped us through A to Z, gave us the best deal, with the best financing rate and warranty coverage. I know for sure I will be buying another car from her! More
by lina
Employees Worked With
December 25, 2024
Zakk was super nice and a pleasure to work with. He shared information on my new outlander that made me feel even more confident I was making the right purchase for my family. Thank you!! He shared information on my new outlander that made me feel even more confident I was making the right purchase for my family. Thank you!! More
by chyeats
December 22, 2024
First you enter the parking lot, no visible signs to guide you where the service office are. Once you enter the waiting area, again, no signs and no greeting or smile, even to ask may i help you from th guide you where the service office are. Once you enter the waiting area, again, no signs and no greeting or smile, even to ask may i help you from the lady at the entrance. No happy colors in waiting area. Very open wasted. And the service room so tight and small. Other than that Paul & another experienced guy at parts are amazing. Mitsubishi needs little more prestige to keep your reputation back up. You have a great product but your dealer and service needs a better look and more carrying staff. More
by HITASPMAIL
December 17, 2024
Good experience, very happy with the car, would recommend Mitsubishi and this dealership to others Mitsubishi and this dealership to others More
by LOUISAQUILER
Employees Worked With
December 12, 2024
Tiki was very helpful and courteous during our vehicle purchase. Would highly recommend her for other purchases in the future. purchase. Would highly recommend her for other purchases in the future. More
by SUSIEQ4FB
Employees Worked With
December 10, 2024
Very helpful. No problem at all getting our newly purchased used car up to speed. Thanks Paul and Armen. No problem at all getting our newly purchased used car up to speed. Thanks Paul and Armen. More
by rob55c
