Back

Universal Mitsubishi

Sherman Oaks, CA

4.8
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Contact Dealership

5015 Van Nuys Blvd

Sherman Oaks, CA

91403

Directions

By Type

Showing 2,024 reviews

December 22, 2023

I cannot thank Paul enough for his guidance and fixing my car. I told him my situation with the vehicle and he helped get the most value out of car with limited cost to service it. More

by JACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Awesome service department. Paul is always helpful and makes it easy to schedule and take care of all maintenance needs. More

by ALEX@DAQFX.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Always kind and polite, you can rely on us with confidence.Thank you very much! More

by SHINTARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

Good service advisors and technicians. Always willing to help customers with their concerns and issues. Thank you guys. More

by mjvc50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

The dealer answers questions very professional and gets supporting documents ready for us to verify information about the car. The car we bought is exactly like what’s stated in the ads. More

by CHERYL.SFCHI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reza
December 13, 2023

I have had to return several times for the finance person and Bobby have not been transparent with me about financing. I have had to return several times due to oversights on their part. More

by MRXGUTIERREZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2023

As always we received Top-Notch professional service with Paul T he really knows how to serve the public and get the job done right. Thank you Paul!! Also wanted to mention George as he was out there helpi More

by aramavakian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
December 04, 2023

Everyone was nice and polite, super helpful clarified all options to fix car will definitely be back. More

by JUSMOETOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

As always they did an amazing job tuning up my car. Always going above and beyond for their customers! More

by jasonming0301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

I appreciate how the team in universal mitsubishi is all about giving the best options for the clients. More

by BVRP30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
27
...