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Universal Mitsubishi
Sherman Oaks, CA
2,050 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,050 reviews
February 20, 2024
We have been with Mitsubishi since 2017. Have been taken care with respect and great service Have been taken care with respect and great service More
by HURTADO10126
Verified Customer
February 17, 2024
The repair of my car was smooth and easy,I will recommend Mitsubishi universal to my acquaitances. Mitsubishi universal to my acquaitances. More
by LXLAUREN
February 16, 2024
Its was a great experience! I would recommend my friends to work with Saul! He was fantastic! I would recommend my friends to work with Saul! He was fantastic! More
by MARLAWOOTON
February 13, 2024
Outstanding customer service and great employees. Will definitely return again. Paul is always awesome. 5 stars Will definitely return again. Paul is always awesome. 5 stars More
by bmoniqueb
February 12, 2024
They’ve Prompt and direct service communication. They were professional and informative. I will return in the future They were professional and informative. I will return in the future More
by fabiola5
Employees Worked With
February 12, 2024
I go to Universal Mitsubishi because of Paul. He’s extremely knowledgeable & such a professional. He’s super helpful and cares about his clients. I’m so grateful for him. He’s always working hard He’s extremely knowledgeable & such a professional. He’s super helpful and cares about his clients. I’m so grateful for him. He’s always working hard! Paul, I appreciate you soooo much! Universal Mitsubishi runs so smoothly because of you! Thank you so much! More
by SHERRYJUNE2003
February 10, 2024
Excelente servicio y atencion por parte de Armen, un gran colaborador. Muchas gracias por toda su ayuda colaborador. Muchas gracias por toda su ayuda More
by JKJIMWEST
Employees Worked With
February 10, 2024
The service is professional and faster and a good waiting room with amenities and tv waiting room with amenities and tv More
by ALVARENGATURBO
Employees Worked With
February 08, 2024
Tiki, What a wonderful opportunity it was to meet and speak with you. You're a joy and tremendous spirit. I'm a man of my word and wanted to honor my first appointment, but your message was so kind a speak with you. You're a joy and tremendous spirit. I'm a man of my word and wanted to honor my first appointment, but your message was so kind and empathetic, that I couldn't wait to get there. I'm not at all surprised that the universe brought me there and that it all worked out. You're an intelligent and very beautiful woman. I briefly learned a lot about your culture and history and I'm grateful that you shared it with me. You're an absolute asset to your company and I hope our paths cross again. Amandla! A. Andrews Small group, Big effort. @mitsubishi should know the attention they give to details. More
by StageWalker
