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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,024 reviews

February 02, 2024

Awesome service from the salesperson, to the final financing! I would recommend to friends! Thank you More

by MARLAWOOTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

I was extremely impressed with Sherman Oaks Mitsubishi, hassle free, friendly environment n my Sales Lady Tiki is simply the best ever, great personality, I felt I had known her forever, very up front to More

by Kmisty4660
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

I am so happy to have found Universal Mitsubishi, especially happy to have found Paul. Paul went above and beyond to help me resolve my vehicle issues when no one else would. Paul was kind, and profe More

by JESSICA74WHITING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

I have had my Montero serviced at the Mitsubishi dealership since 2001 and the service has always been great. Paul is my service manager and has always been easy to work with - friendly and professi More

by Wegnerpaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

I was very happy with the service. I am very happy with the help they gave me. More

by CELIAMEDINA07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

Paul was awesome! I was in and out of service in a snap! Thank you... More

by NNGG7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Paul our service manager was incredible. He was so professional and made my service experience so easy and smooth. I really appreciate the immediate communication and making sure my car got More

by SHARONHLEEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

They always treat customers best. I am glad I bought my car from Mitsubishi of Vannuys. More

by payamkh59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Paul and his team provide excellent customer service. My car has a squeaky sound which his team is resolving. I have returned there three times to have it fixed and it is almost no sound now. More

by MYERPROMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Great service everyone was really friendly and very helpful, my first time buying a car off the dealer, made my experience really good More

by JAYR41193
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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