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Universal Mitsubishi
Sherman Oaks, CA
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,024 reviews
February 12, 2024
They’ve Prompt and direct service communication. They were professional and informative. I will return in the future They were professional and informative. I will return in the future More
by fabiola5
Verified CustomerEmployees Worked With
February 10, 2024
Excelente servicio y atencion por parte de Armen, un gran colaborador. Muchas gracias por toda su ayuda colaborador. Muchas gracias por toda su ayuda More
by JKJIMWEST
Employees Worked With
February 10, 2024
The service is professional and faster and a good waiting room with amenities and tv waiting room with amenities and tv More
by ALVARENGATURBO
Employees Worked With
February 08, 2024
Tiki, What a wonderful opportunity it was to meet and speak with you. You're a joy and tremendous spirit. I'm a man of my word and wanted to honor my first appointment, but your message was so kind a speak with you. You're a joy and tremendous spirit. I'm a man of my word and wanted to honor my first appointment, but your message was so kind and empathetic, that I couldn't wait to get there. I'm not at all surprised that the universe brought me there and that it all worked out. You're an intelligent and very beautiful woman. I briefly learned a lot about your culture and history and I'm grateful that you shared it with me. You're an absolute asset to your company and I hope our paths cross again. Amandla! A. Andrews Small group, Big effort. @mitsubishi should know the attention they give to details. More
by StageWalker
February 07, 2024
The Service Department diagnosed the problem with the car & had it ready on time. Lead by Paul the Service Rep., he got the right tech on the job. They provided a free car rental. There's an Enterprise Car & had it ready on time. Lead by Paul the Service Rep., he got the right tech on the job. They provided a free car rental. There's an Enterprise Car Rental next door to this dealership. That's convenient. More
by WHHIRA
Employees Worked With
February 05, 2024
Paul and his team were amazing. Would recommend. Thank you for all the help you gave us. Would recommend. Thank you for all the help you gave us. More
by TODDBIGGS8585
February 05, 2024
Really happy with there service very good customer service didn’t have to wait to long service didn’t have to wait to long More
by aracelids1224
Employees Worked With
February 05, 2024
Prompt service. ..and personalized. Service manager took me out to car to point out problem -- and showed me solution after technician fixed car. I look forward to n ..and personalized. Service manager took me out to car to point out problem -- and showed me solution after technician fixed car. I look forward to next oil change. Easy going atmosphere appreciated. Thank you More
by WILLIAM.LAJEUNESSE
Employees Worked With
February 04, 2024
Great customer service, good knowledge on finding the problem with my 2023 outlander, good job. problem with my 2023 outlander, good job. More
by RXLOPEZXX
February 04, 2024
Very professional and knowledgeable staff, especially our lovely Tiki ❤️. Love you guys and thank you for everything 💪💪 lovely Tiki ❤️. Love you guys and thank you for everything 💪💪 More
by Vahe Sayan
