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Universal Mitsubishi
Sherman Oaks, CA
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,024 reviews
February 25, 2024
Great customer service. They really took care of me and everyone was very nnice. Quick and easy. They really took care of me and everyone was very nnice. Quick and easy. More
by NANCYTRIEU21
Verified Customer
February 23, 2024
Excellent service will definitely return and suggest to my friends and family thank you guys my friends and family thank you guys More
by Junior2024El Jefe
February 22, 2024
We had a great experience at Universal Mitsubishi! Reza really made us feel welcome and was very knowledgeable about the Outlander PHEV. He answered all of our questions and was patient with us throug Reza really made us feel welcome and was very knowledgeable about the Outlander PHEV. He answered all of our questions and was patient with us throughout the process. Tiki was also great in getting us the best deal possible, even though we were test driving some other models and weren’t ready to make a purchase on our first or second visit. The actual buying process went smoothly and was much faster then I remember from our previous car buying experiences. More
by ANDJOST
February 20, 2024
Paul has always provided outstanding customer service, going above and beyond to get my Evo running smoothly. Definitely the most genuine Mitsu staff member I've encountered. going above and beyond to get my Evo running smoothly. Definitely the most genuine Mitsu staff member I've encountered. More
by BENSONTHEDESIGNER
Employees Worked With
February 20, 2024
We have been with Mitsubishi since 2017. Have been taken care with respect and great service Have been taken care with respect and great service More
by HURTADO10126
February 17, 2024
The repair of my car was smooth and easy,I will recommend Mitsubishi universal to my acquaitances. Mitsubishi universal to my acquaitances. More
by LXLAUREN
February 16, 2024
Its was a great experience! I would recommend my friends to work with Saul! He was fantastic! I would recommend my friends to work with Saul! He was fantastic! More
by MARLAWOOTON
February 13, 2024
Outstanding customer service and great employees. Will definitely return again. Paul is always awesome. 5 stars Will definitely return again. Paul is always awesome. 5 stars More
by bmoniqueb
February 12, 2024
I go to Universal Mitsubishi because of Paul. He’s extremely knowledgeable & such a professional. He’s super helpful and cares about his clients. I’m so grateful for him. He’s always working hard He’s extremely knowledgeable & such a professional. He’s super helpful and cares about his clients. I’m so grateful for him. He’s always working hard! Paul, I appreciate you soooo much! Universal Mitsubishi runs so smoothly because of you! Thank you so much! More
by SHERRYJUNE2003
