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Universal Mitsubishi
Sherman Oaks, CA
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,024 reviews
April 10, 2024
Saul was assigned to sell the vehicle to me but was unavailable.There was another gentleman that assisted me by the name of Juan. He was pleasant. The woman who was in the finance department by the nam unavailable.There was another gentleman that assisted me by the name of Juan. He was pleasant. The woman who was in the finance department by the name of Tiki was helpful as well. More
by KSIMON1912
Verified CustomerEmployees Worked With
April 08, 2024
Paul was very good in helping me understand car issues. Still having some issues with sluggish pull, Still having some issues with sluggish pull, More
by LATREASEB72
Employees Worked With
April 06, 2024
Paul and the service department at Universal Mitsubishi are the best. My 2017 Outlander feels and drives like it’s brand new.again. Paul is efficient and friendly and explains everything clearly. Highly are the best. My 2017 Outlander feels and drives like it’s brand new.again. Paul is efficient and friendly and explains everything clearly. Highly recommend! More
by AlexSG
Employees Worked With
April 02, 2024
The car buying process and car deals were fair. Zakk was great throughout the entire process and even afterwards. Only issue was with the manager who hung up on my husband when he was expressing hi Zakk was great throughout the entire process and even afterwards. Only issue was with the manager who hung up on my husband when he was expressing his dissatisfaction with not having a loaner ready as promised. Unacceptable customer service. More
by DC.79
April 01, 2024
The Mitsubishi dealership I’m for 14 years with. The service department is the best and beyond! The service department is the best and beyond! More
by PAPULLO
March 29, 2024
Excellent service as always. Let me know exactly what was going on. Answered all my questions thoroughly. Let me know exactly what was going on. Answered all my questions thoroughly. More
by URBANMATTHEW
