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Universal Mitsubishi
Sherman Oaks, CA
2,041 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,041 reviews
March 21, 2025
PAUL did a great job as well as the whole team and fixing my Mitsubishi Lancer from 2013. They did an excellent job in identifying the problem and fixing it within a day. He even rented me a car so that I wo my Mitsubishi Lancer from 2013. They did an excellent job in identifying the problem and fixing it within a day. He even rented me a car so that I wouldn’t be stranded. Excellent service, although the price of the fix was quite high. More
by delmonteguitar
Verified CustomerEmployees Worked With
March 14, 2025
Very helpful and available as I needed. Walked me through the vehicle’s settings and information. Walked me through the vehicle’s settings and information. More
by MUZICMAKER
March 14, 2025
Paul and Armen are so helpful and are knowledgeable on their work. Very professional. I highly recommend this dealership. their work. Very professional. I highly recommend this dealership. More
by Outlander PHEV
March 13, 2025
Nice experience with helpful people. Probably the most straightforward buying process I have ever been through. Probably the most straightforward buying process I have ever been through. More
by CJS
Employees Worked With
Other Employees :
Stewart
March 12, 2025
Great customer service! Armen and his team always check any possible issue of my car. Armen and his team always check any possible issue of my car. More
by OSCAR.ENRIQUEZ.JR
February 23, 2025
Armen took amazing care of me and the car. He understood when I had to change my appointments. when I did come in for severe he called and texted to let me know what was happening. Pure cla He understood when I had to change my appointments. when I did come in for severe he called and texted to let me know what was happening. Pure class More
by MAGNUMDH
February 22, 2025
I really appreciate the help I been getting. One thing I look for when I take my car to get fixed is trust. Since the first time I dropped off my car with him, I alway felt safe. Safe to leave m One thing I look for when I take my car to get fixed is trust. Since the first time I dropped off my car with him, I alway felt safe. Safe to leave my car and get it fixed. Paul and his team do such a great job on my car. I don't want to ever leave this place because trust is hard to find. I highly recommend anyone looking to get there car fixed to come here. More
by NIGHTLIFEEDC016
February 20, 2025
This dealership knows their clients needs and goes above and beyond expectations. Your service is excellent. I will reccomend this dealership above all other. The Service Management is extremely knowledg and beyond expectations. Your service is excellent. I will reccomend this dealership above all other. The Service Management is extremely knowledgeable! More
by JBCM8610
