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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,041 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,041 reviews

July 19, 2018

Excellent Great Service , Rook my 2010 outlander for oil change and recall notice. Was provided with rental and profdesional service from start. Paul, service m More

by RAINC1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagubyan
July 18, 2018

Appreciate the budget options I work primarily with Paul during my visits, but have worked with Armen during previous visits. I feel confident in the recommendations from Paul and More

by Chris VH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagubyan
July 18, 2018

Awesome Service Fast Service!!!!!! They called when it was done, no waiting!!!!!!! Place is clean and employees are friendly The thing that could be better if they More

by VECTOR63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2018

Universal Mitsubishi rocks! I worked with Armen, the GM at Universal Mitsubishi and he was so amazing! He searched diligently to find us the color cars we wanted and to get the More

by GRAMS JENSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
July 18, 2018

Staff great professionals and honest I know that I can trust them to take care of my car also they always are clear on their recommendation I will definitely take my car there More

by CLAUDIA.AGUILARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 18, 2018

high quality service center The service manager who helped me was Paul. He was very friendly, knowledgeable, and detailed. Since I decided to wait there for the repairs to be ma More

by HOTSETS
Recommend Dealer
Yes
Employees Worked With
July 18, 2018

Very good car service Staff very professional. They were very polite and respectful. All staff members showed very professional behavior. Special thank you to ARMEN for his More

by HAYK1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagubyan, Sergio Navarro, Nick Zohrabi, Armen Avanessian
July 16, 2018

Great experience! Service center was quick to look at my problems and figured out a solution in a timely matter. Admin the rep was communicative and friendly. Would com More

by KAN.PANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 14, 2018

Service appt Excellent customer service by Armen - very professional and described all the work being done on my car. Got me out on time as well - very key. More

by ROBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 14, 2018

Great experience ! I just wish it has been a little faster But again they were working on the Brakes and I don’t know the complexity of The job. More

by JULIETA91411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagubyan
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