Universal Mitsubishi

GOOD SERVICE.POLITE EMPLOYEE'S I ENJOY DEALING WITH YOUR COMPANY.IT IS ALWAYS A GOOD EXPERIENCE.I WOULD WORK ON YOUR PRICING.BOTH LABOR AND PARTS PRICING IS TO HIGH MAKING IT HAR I ENJOY DEALING WITH YOUR COMPANY.IT IS ALWAYS A GOOD EXPERIENCE.I WOULD WORK ON YOUR PRICING.BOTH LABOR AND PARTS PRICING IS TO HIGH MAKING IT HARD TO GET ALL OF THE WORK THAT MY CAR NEEDS DONE AT THE SAME TIME. More

Drive an extra couple miles just for the Service! I used to go to the Dealer in La Puente, the service there is always bad. The men there are mean and have crappy attitudes and up charge alot. So I tr I used to go to the Dealer in La Puente, the service there is always bad. The men there are mean and have crappy attitudes and up charge alot. So I tried the one on Duartee and I am %100 pleased. Paul was very kind and quick. Made sure that any concerns I had about my car were fixed. Even the women at the payment window was kind and funny. This is my new spot fer sure! More

Paul is the best service rep you can ask for I would give more than 5 stars if possible.. be sure to request for paul @universal mitsubishi in duarte for all your service needs.. Trust me I would give more than 5 stars if possible.. be sure to request for paul @universal mitsubishi in duarte for all your service needs.. Trust me More

Great service Dennys was really friendly. He went above and beyond what i was expecting from my trip. Definitely a whole lot better experience than the other dealer Dennys was really friendly. He went above and beyond what i was expecting from my trip. Definitely a whole lot better experience than the other dealership that ive gone through. More

Service Excellent service. The staff is curtious , respectful and friendly. Paul goes out and beyond to make sure the service is done on a timely manner and t Excellent service. The staff is curtious , respectful and friendly. Paul goes out and beyond to make sure the service is done on a timely manner and tries to give you a fair price on the car service. He always keeps you inform on the status of your car and when nessary accomodates you with a free rental car to ensure you dont spend the entire day at the dealer. He is very curtious and respectful. More

World class service Paul Tokatlyan was brilliant. Came for a routine service but Paul helped with getting other issues serviced under warranty. Best service I had in 20 y Paul Tokatlyan was brilliant. Came for a routine service but Paul helped with getting other issues serviced under warranty. Best service I had in 20 years of owning cars. More

Great customer experience, proffesional auto technicians. Was a great a great customer experience, was offered a rental car for 2 days, like the rental car pick up, drop off, Paul was a great nice very helpfu Was a great a great customer experience, was offered a rental car for 2 days, like the rental car pick up, drop off, Paul was a great nice very helpful service manager. They took care of me realy well, Thanks for being great to us customers! More

Very Satisfied Resolved warning indication issue plus received unawared recall software updates. Was very satisfied with the extra efforts to a pleasant experience. Resolved warning indication issue plus received unawared recall software updates. Was very satisfied with the extra efforts to a pleasant experience. Will be back for future services. More

Car service I went in with no appoinments for car service they took care of me right away and got out on time...they’re awesome. I would definitely come back here I went in with no appoinments for car service they took care of me right away and got out on time...they’re awesome. I would definitely come back here. More

Seemed prone to overselling, but in the end turned out alright. I was surprised that air filters were dirty even though they were recently replaced at another dealership. I was also surprised turned out alright. I was surprised that air filters were dirty even though they were recently replaced at another dealership. I was also surprised that the battery had indicated it was on it's way out - only 3-years old...will not buy a Mitsubishi battery when time comes... More