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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,008 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,008 reviews

November 07, 2018

oil change The wait was not bad at all. I did not wait more than an hour to get my oil change and they gave my car a nice little car wash as well. Overall, my ex More

by ALMAii18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2018

Excellent dealership! Great team! Excellent service from start to finish, It is the 5th new car we bought from this dealership and every time they were great. Tiki helped u More

by Benga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2018

Major Service Thank you Paul and the entire team at the Universal Mitsubishi service center for taking such good care of my vehicle and making the experience as sim More

by tfy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2018

ABS recall service Took my car in to serivice a recall on my brakes. Paul, who was very helpful in scheduling my appointment for service, upon arrival was prompt in assi More

by micgreene1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2018

Reliable Great service as always. Everything is explained in detail before any work is done. The staff are friendly and accommodating. Serves great coffee... m More

by AKSQUEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2018

Tiki and her team know the value of customer service. It's been a whole year since I purchased my vehicle from Unviersal Mitsubishi and the customer service still continues to amaze me. Tiki, my sales per More

by Robertherrera3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2018

Ask for Paul. All I have to say is Paul is the person to talk to about ur cars needs. Good place to go to. Only thing I wished they stayed at Glendale. More

by RSTRD03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
November 04, 2018

Great customer service. Paul was very helpful and professional. Everything was fully explained and there were no surprises at the end. I will definitely be back for future s More

by DRAGONCAINJV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2018

Excellent Service! Paul from the Service Dept. Has always been excellent with customer service. He is very concise and clear about the service being done and very knowle More

by andreiksb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

Excellent Service!!! I spoke with Paul over the phone and answer all my questions and once I arrived at the dealership Dennys along with Paul took care of the vehicle. I w More

by LPADILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
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