Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,008 reviews
oil change The wait was not bad at all. I did not wait more than an hour to get my oil change and they gave my car a nice little car wash as well. Overall, my ex The wait was not bad at all. I did not wait more than an hour to get my oil change and they gave my car a nice little car wash as well. Overall, my experience was great. More
Excellent dealership! Great team! Excellent service from start to finish, It is the 5th new car we bought from this dealership and every time they were great. Tiki helped u Great team! Excellent service from start to finish, It is the 5th new car we bought from this dealership and every time they were great. Tiki helped us finding the right car within budget and assisted in giving me details of one I'd saved online. The whole process was remarkably slick from beginning to end. Car is great so far. We would like to continue servicing the cars to Paul who has always accommodated our schedule. I would recommend this company and already have done so. All in all though very happy. More
Major Service Thank you Paul and the entire team at the Universal Mitsubishi service center for taking such good care of my vehicle and making the experience as sim Thank you Paul and the entire team at the Universal Mitsubishi service center for taking such good care of my vehicle and making the experience as simple as possible. The repairs that were done were originally misdiagnosed at another shop. The car was then sent to Universal where they quickly accessed the needs and made arrangements to get my vehicle back to me very expediently. Workmanship and service are excellent as always. I would highly recommend Universal Mitsubishi. Thank you again More
ABS recall service Took my car in to serivice a recall on my brakes. Paul, who was very helpful in scheduling my appointment for service, upon arrival was prompt in assi Took my car in to serivice a recall on my brakes. Paul, who was very helpful in scheduling my appointment for service, upon arrival was prompt in assisting with my drop off and made sure I was aware of what would take place during my servicing. My brakes are much more responsive now, they did a great job! More
Reliable Great service as always. Everything is explained in detail before any work is done. The staff are friendly and accommodating. Serves great coffee... m Great service as always. Everything is explained in detail before any work is done. The staff are friendly and accommodating. Serves great coffee... maybe next time they'll have some donuts. More
Tiki and her team know the value of customer service. It's been a whole year since I purchased my vehicle from Unviersal Mitsubishi and the customer service still continues to amaze me. Tiki, my sales per It's been a whole year since I purchased my vehicle from Unviersal Mitsubishi and the customer service still continues to amaze me. Tiki, my sales person, constantly reaches out to check up on me and ask if there is anything I need and how the car is running. For my birthday I received a nice email and also received one when I hit 1 year. This is not my first vehicle but this is the first time I've experienced a salesperson continuously go out of their way to make sure their customer is taken care of. Thank you Tiki and your staff at Universal Mitsubishi. I am so glad that I was able to purchase my car through you. -Rob Herrera More
Ask for Paul. All I have to say is Paul is the person to talk to about ur cars needs. Good place to go to. Only thing I wished they stayed at Glendale. All I have to say is Paul is the person to talk to about ur cars needs. Good place to go to. Only thing I wished they stayed at Glendale. More
Great customer service. Paul was very helpful and professional. Everything was fully explained and there were no surprises at the end. I will definitely be back for future s Paul was very helpful and professional. Everything was fully explained and there were no surprises at the end. I will definitely be back for future services. More
Excellent Service! Paul from the Service Dept. Has always been excellent with customer service. He is very concise and clear about the service being done and very knowle Paul from the Service Dept. Has always been excellent with customer service. He is very concise and clear about the service being done and very knowledgeable. More
Excellent Service!!! I spoke with Paul over the phone and answer all my questions and once I arrived at the dealership Dennys along with Paul took care of the vehicle. I w I spoke with Paul over the phone and answer all my questions and once I arrived at the dealership Dennys along with Paul took care of the vehicle. I was always provided up to date information through the process and I am back on the road now – Thank you More