Back

Universal Mitsubishi

Sherman Oaks, CA

4.8
2,008 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Contact Dealership

5015 Van Nuys Blvd

Sherman Oaks, CA

91403

Directions

By Type

Showing 2,008 reviews

November 17, 2018

Excelent service and friendly people. The service was fast and they also wash my car.the waiting area was so clean comfortable and watching television the time wen by so fast. More

by HUMBERTO3274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
November 17, 2018

Great Paul is great. He always takes his time to explain everything thoroughly to make sure I understand everything. He is always helpful and makes sure you More

by gironilse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2018

Amazing, fast service I brought my car in for it’s big 30,000 mile service, and was surprised at how fast Dennis got the car back to me. His communication was very transpa More

by NKNOX417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
November 15, 2018

Service The representative that I worked with was Paul. This is my second time working with him, the first was when he was still in Glendale. I'm pleased wi More

by SP.TAMBIDAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

Great Customer Service I love this facility it’s always very clean and all personnel is very friendly, polite and helpful they take very good care of my car More

by Mom 88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you all for your great customer service , Armen Avanessian, Dennys Vaca
November 10, 2018

Starter check As always, great service!!!! Always very easy to dea with, short wait and even washed my car. Explained what needs to be done thoroughly. Great exper More

by Xcaret02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
November 10, 2018

Great and knowledgeable technicians They did my oil change tire and brake and all other inspections. Also I got a free car wash. They also did test drove the car with me twice to make More

by SEVAN_GH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
November 09, 2018

Software updates Had a Great experience the process went very smooth and my car was ready within the time that was promised to me when I first came . More

by EDEBRAHIMIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2018

Excellent service by Paul I went to get a maintence for my outlander plug-in. You always worry how much they charge you. Paul actually looked up a coupon I can use (I didnt eve More

by HJIHOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2018

Great service! Dennys and Paul did a great job of taking care of my broken window. Fast and friendly every time I go into their dealership. Cheers! More

by Outlander PHEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
...
179
...