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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,008 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,008 reviews

November 27, 2018

Very helpful They were very nice and helpful and got my car done in a couple hours .I thought I wouldn't get my car done until 5pm thanks for everything! More

by TAMMYSWANN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
November 26, 2018

Great customer It is difficult to trust dealership especially with up sales. But i have been coming to Universal Mistu, since it was in Burbank and they have been a More

by ODMIDNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2018

Oil change Got the appointment for the day I wanted. Service was done on timely manner. My only problem is the location; it was way more convenient to me when th More

by ARAKSARAKELYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2018

Great experience I hate buying cars but Universal Mitsubishi made the experience completely pleasant. They were no pressure, honest and knowledgeable. I would recommen More

by kmod77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2018

Service I have been with them since we bought our vehicle. They have always atnnended us with respect and great service. Have always taken care of pretty fast More

by HURTADO10126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2018

Great Customer Service The Universal Team here listens to your concerns and aims to provide the best customer service experience. Thank you very much for the wonderful exper More

by CarGuruSGV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
November 21, 2018

Professional work Work was done fast even there were plenty of customers for service and maintenance. Customer oriented, very friendly and knowledgeable service manager More

by Musheghyesayan7@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Great price, great service They beat the price of other southland Mitsubishi dealerships, and then followed up with amazing service. I was in a rush, and Saul was literally jog More

by loumagg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "John" who did the paperwork
November 18, 2018

Reprogram Service Call by Manufacture Armen, Paul and Dennys are great to work with. These team are your assets and always smiling. This was my third visit. Friendly, attentive, courteous More

by BALARMUKESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
November 18, 2018

Universal Mits Visit Dennys and Paul were awesome.. They really took care of the things that needs to be done on my car.. Also explained some parts that needs to be replac More

by JLBCFANGELES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
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