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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,008 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,008 reviews

December 13, 2018

Easy Quick Visit Came in for recall parts to be inspected and fixed. Folks were readily available, explained everything in laymen's terms, and prompt. Walked over to T More

by DEEZCATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
December 13, 2018

Professional and Speedy Service The Mitsubishi team was professional, precise and fast. I took my car there without prior appointment and during lunch time for some recall "repair." More

by DARIUSH_SHIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
December 11, 2018

Replace Battery Great service and really pleasant people. When over everything I needed to know. Step by step . I Was very satisfied with the work performed. Defini More

by JOSEAYALA877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
December 11, 2018

Headlight I brought my mitsubishi outlander sports 2015 with headlight issue. Dennys told me to pay $330 to change the bulb, i did'nt let them change it because More

by philip1925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennys Vaca
December 10, 2018

Excellent experience Great customer service. Everyone is always so nice and friendly. Service rep Paul was very helpful and able to get me a great deal on the work being d More

by Trialsbyfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2018

He did a very fast and professional job. The employee did his job in a very professional and fast way. I am very happy that I had an experience like this. Thank You. More

by ARTYOMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2018

Car service. This was my third time at this location and the Customer service was great as always, will be back for sure . Paul is super friendly. More

by GUSGGOMEZ94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2018

Simple and painless I always have a hard time when it comes to dealing with car maintenance. They made the process easy and clear. Ill be going back for sure More

by RSADSAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2018

Broken taillight Got my taillight broken and called last minute to set an appointment. They were busy but they took care of me real quick and gave me a great deal. More

by MODERNETHICS20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
November 27, 2018

PHEV purchase Zakk Kim, Internet service manager was excellent! No nonsense, everyone was fantastic! They quoted a price & stuck to it. No pressure, I have nothing More

by adrienne.roel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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