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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,008 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,008 reviews

December 26, 2018

Very helpful and enjoyable experience Tiki Nikogosian is professional and honest. She always takes the time to get the best arrangement possible for her customers buying a New Mitsubishi. More

by mark1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2018

Wonderfully Caring Sales Dept I had the pleasure of working with Tiki who work Internet Sales. I saw the Used 2017 Mitsubishi Mirage online. Paul in the Service was kind enough to More

by LING2LA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
December 24, 2018

Quick and fast service There was one recall and it was taken care within 30 mins of waiting time, this was very quick service and a complementary car wash More

by RAZAK.MANSOORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2018

We will do it I expressed my needs, family wise and financial wise, 3 days later, much more than I bargained for. Thanks. Mark worked with me personally, it felt. More

by RON287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, in sales and John, in finance
December 23, 2018

Excellent service I live in LA and for all services and parts that I need I go to Universal Mitsubishi. Paul is a fantastic guy he is honest and very but very helpful. More

by thegoodsystem1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2018

Great service The dealers come a long way ever since they moved from Glendale. They gave me a promotional price on the oil change, and checked my car out first bef More

by MILTXD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
December 22, 2018

Oil change Excellent service as always. From the moment you call to make an appointment to the minute you get your car back after the service. Very professional More

by ZARA MOSIKIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
December 21, 2018

Recurring I just purchased a used Mitsubishi outlander, and Paul helped me with all the recalls on the vehicle. They did the work fast and paul took the time t More

by EAZYGSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2018

18,000 Mile Check and Oil Change 18,000 Mile Check and Oil Change. Outstanding service team from start to finish. Always done within estimated time frame. Car wash is always a nice More

by RODNEYMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
December 20, 2018

Very helpful Very professional and took time to listen to concerns about my vehicle and was helpful in trying to solve the issue. Very clear and honest about what More

by JDALARCON5793
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
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