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Universal Mitsubishi
Sherman Oaks, CA
2,008 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,008 reviews
January 02, 2019
Ask for Paul T! Paul T is such a nice genuine guy and I thank him for the great service time and time again! I only go to him!! Paul T is such a nice genuine guy and I thank him for the great service time and time again! I only go to him!! More
by NICHOLASEDITS
Verified CustomerEmployees Worked With
Paul T
January 02, 2019
Easy & Great Service Experience Paul took care of the service quick and I was only there for about 1.5 hours. That was for a full service and a recall issue on Holiday as well. These Paul took care of the service quick and I was only there for about 1.5 hours. That was for a full service and a recall issue on Holiday as well. These guys make going to the dealer easy, which is unheard of in my other experience with other cars and dealers. More
by christopher.ak.young
January 02, 2019
Good Service Good and fast service. Honest Employees. Friendly staffs. NO Salesperson pushing you to buy which is good. You could just walk and check out the cars Good and fast service. Honest Employees. Friendly staffs. NO Salesperson pushing you to buy which is good. You could just walk and check out the cars in the lot without anybody bothering you. More
by andreiksb
Employees Worked With
December 30, 2018
Issue with starting My vehicle had trouble starting, brought the car in last minute. The service manager took care of everything. New battery and I was done. Simple and e My vehicle had trouble starting, brought the car in last minute. The service manager took care of everything. New battery and I was done. Simple and easy. More
by KEVIN
Employees Worked With
December 30, 2018
Best Mitsubishi dealer around Been going here since I got the car. Service is always excellent. Car is always in tip top shape. Will continue to come back here until my evo is deco Been going here since I got the car. Service is always excellent. Car is always in tip top shape. Will continue to come back here until my evo is decommissioned. More
by LYSINE
Employees Worked With
December 30, 2018
Good service. Completed on time as promised. Always take my car here for service. The only complain is location. Wish that would be closer to my house. Now it is 60 miles roundtrip. Always take my car here for service. The only complain is location. Wish that would be closer to my house. Now it is 60 miles roundtrip. More
by GENE
Employees Worked With
Dennys Vaca
December 29, 2018
Easy in Easy out Since it is a new car, I plan to go every 6 months to change oil even though the engine runs only 500miles...worth $50 just for peace of mind. Since it is a new car, I plan to go every 6 months to change oil even though the engine runs only 500miles...worth $50 just for peace of mind. More
by TAI.LIAO
Employees Worked With
Dennys Vaca
December 28, 2018
Thanks Excellent service every time I come for a service appointment. Friendly staff too. Very helpful and informative about the service performed and what n Excellent service every time I come for a service appointment. Friendly staff too. Very helpful and informative about the service performed and what needs to be done. More
by Mt
Employees Worked With
Dennys Vaca
December 28, 2018
Paul is the best! Paul is Very helpful and honest. Paul did not try and make me get something that was not needed. No pressure and gives fair pricing. They now have Paul is Very helpful and honest. Paul did not try and make me get something that was not needed. No pressure and gives fair pricing. They now have a customer for life thanks to Paul and his Service team. Thanks Service team! More
by PJA19782000
December 27, 2018
Excellent Service Dennys made it very easy for us. He helped us understand the services needed for our car. Very good customer service. Keep up the good work.! Dennys made it very easy for us. He helped us understand the services needed for our car. Very good customer service. Keep up the good work.! More
by SUV Owner
Employees Worked With
Dennys Vaca
