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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,008 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,008 reviews

January 11, 2019

quick and courteous Easy in, easy out. free coffee in a nice waiting area. washed the car, and pointed out what to expect on the next service visit. More

by NORMANMAESTAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 11, 2019

Great service from Dennys and Paul Dennys and Paul were true professionals. Kept me up to date on the status of my service and got me out in a timely fashion. More

by rob.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
January 08, 2019

Good skill of customer service Good customer service specially the lady name tiki and they doing the best they can to put the customer on the road and good price More

by PHILIPHOBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2019

Good service Paul was very patient and detailed in explaining the issues with my car, which helps a lot especially in making a decision about the repairs that need More

by JASMINEFOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2019

Good Service Team Paul's Service Team is good. You should get Armen back in the Service Team, Dennys was prompt in handling Service. I have been pleased with the team s More

by ASAD
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
January 06, 2019

Grateful I’m grateful with the overall service, I thank you for making sure I was taken care of for answering any questions I had. I will definitely be bringin More

by RAINBOW.GIRL6.RR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
January 04, 2019

Good service I trust them cuz they always check the entire car and let me know whats going on and what needs to be done. The entire crew is very friendly More

by JOSH
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 03, 2019

Exemplary service Always make sure my vehicle is running at its best. Always make sure I understand exactly what's going on and let me know recommendations for my next More

by TEAMLUCAS2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 03, 2019

Tiki was great! Not your typical transaction! I live 1,300 miles from UNIVERSAL MITSUBISHI and I purchased a vehicle 100% via text and telephone...other than photos, More

by MikeInOmaha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel, Armen Avanessian
January 03, 2019

Could not find a better staff if you tried, Finance people d When Kiki and finance told me she could do it I didn't believe her that woman is a God she deserves a raise or anything you can get her never go anywh More

by GRAHAMMICHAEL707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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