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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,008 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,008 reviews

January 23, 2019

Clean facility with very friendly and professional staff at the service desk and I did walked around the sale floor and talked to one of the sale consultant (Juan Gonzalez), he was very friendly and informa More

by megahuzt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
January 22, 2019

Exceptional service from Tiki Nikogosian I had a great experience with Tiki at the dealership. Tremendous customer service! Would highly recommend Tiki to others that are interested in buying More

by JimmieJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2019

Oil Change Didn't make an appointment with them, first time at this particular dealer. They accommodate very well and are very polite and respectful. Will defini More

by VMPARRA87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2019

Great service Went in for a recall, had an appointment at noon they took the care in right away and Paul handle the paper work. Had them do some needed service as w More

by MEIERFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2019

great service Paul is great!! Always friendly, tells me what my options are, and always does everything he can to help in anyway possible!! Makes my decision easy More

by ADBLOUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2019

Good,attention to detail I had a great experience as always, the service advisor Paul did an outstanding job through the repair process. He kept me informed and delivered when More

by DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe is a greeter, I think his name is Jose young man. He was very attentive and very careful delivering the car and very helpful when I needed to get stuff from my car. This little details make a customer experience great.
January 14, 2019

Fast, easy, no haggling! We did a lot of research and shopping around before we decided on Universal Mitsubishi. We can honestly say they had by far the best deal on previousl More

by BiancaNEric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

Great service every time! This dealership is always professional and its weird to say but its always looking out for our best interest. Not many dealership you can say that abo More

by ODMIDNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

Very Professional I had a very good experience with Dennys. He was very nice and explained everything in detail. I really don't have any complaints. Everybody there wa More

by FYREYNOSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 13, 2019

Always taking good care of me! Whenever I have gone in the people there are always friendly and take time with me! They always make sure I am leaving happy. They always go out of th More

by AASALAS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
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