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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,008 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,008 reviews

January 28, 2019

Really Great Service! I had to get my transmission oil changed, and I called with no reservation or schedule. Spoke with Dennys, and I was able to take my vehicle over, ge More

by CJmosse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 28, 2019

Fort coming and flexible straight forward Great experience and Pleasant professional no running around circles . No bs and gave us the options on how to get close to what we want as reasonab More

by JJHERMANINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
January 28, 2019

One star because I can’t do cero!! When I was at the dealership they were super nice but after I get home and noticed that the car have been in a accident and I try to get help,they tol More

by EFRAIN_R45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiki N
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2019

oli change I have always used Universal for my car needs. They have always made my experience very friendly and would accommodate any needs or concerns I would h More

by RCBUSINESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 26, 2019

The Best Mitsubishi Service in the Region! Quick, friendly and reasonable. I made an appointment with Paul a day before, and he took my car in. Serviced it as he was supposed to in the time tha More

by 49ucla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
January 26, 2019

Great service They did an Excellent job in servicing my Mitsubishi thank you very much😊 I’m just sad that you’re so far from my house! More

by VANDIDORFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2019

Dealer review Costumer experience was great really friends felt like they care for you. Give you different opinions. Place was clean and neet. The car I bought been More

by ANAMUNOZDIAZ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
January 24, 2019

Service Excellence Dennys and the mechanics at mitsubishi took care of concerns. No problems noted and all my concerns fixed. Other staff I came across were friendly. More

by mdela24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 23, 2019

Excellent service Did my oil change. Dennys has excellent customer service. He's friendly and responsive. Would recommended to friends and would come back again. Th More

by szzhen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 23, 2019

Great place I drove 45min to this place for service, is worth the time to drive, great staff members great service, they offer coffee and a nice TV to watch while More

by JUNIOR0508AVILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
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