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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,008 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,008 reviews

February 14, 2019

Friendly and professional Paul was very helpful The service was done on time I would like to come back for the future services Also, I will recommend this service place to More

by MARYSEIF7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Top notch professionalism! The alternator light on my Mitsubishi Montero came on so I called Paul at the service dept and he said bring it in right away. When I took the car the More

by Borislav Solakov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Car would not pass it's smog test Very helpful, knowledgeable and efficient. Prices were reasonable. Paul was very courteous and actually listened to everything that I said. Car was fi More

by zephyr721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2019

Oil Change It is great to know you will be taken care of before you start. Oil change every six month was routine; however, it was earlier than needed even thoug More

by BALARMUKESH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
February 11, 2019

Good Customer Service All the people behind the service department are great especially to Mr. Dennys Vaca for helping me, I will recommended this to all my friends. More

by SHERWINCRUZ48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
February 11, 2019

Fast and easy The process of getting my car serviced was very fast as easy. Denny's would be would update me during the service and would let me know if there was a More

by KAGHI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
February 09, 2019

Unbelievably fantastic! I had a great experience here. Everyone was so kind and helpful. They were very quick so that I could get to work on time. I really appreciated their More

by chadbradshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
February 08, 2019

Headlight Paul wasgreat. Good explanations and very helpful. I will definitely cone back to this dealership again to have my car serviced for any and all things More

by jkatzaroff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2019

Excellence at best! it's best! Have gone to many different Mitsubishi dealers like cerritos ,Anaheim original dealer were I bought my car and many more but have never rec More

by thegoodsystem1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2019

Excellent Service I've been to a lot of mechanic shops and I've found this one to be very honest and friendly. Paul is really good at explaining why things need to be f More

by victoriouspeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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