Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Friendly and professional Paul was very helpful The service was done on time I would like to come back for the future services Also, I will recommend this service place to Paul was very helpful The service was done on time I would like to come back for the future services Also, I will recommend this service place to family and friends More
Top notch professionalism! The alternator light on my Mitsubishi Montero came on so I called Paul at the service dept and he said bring it in right away. When I took the car the The alternator light on my Mitsubishi Montero came on so I called Paul at the service dept and he said bring it in right away. When I took the car there they took it in right away. The waiting area is very clean and comfy and the coffee tastes better than brand name chains. Paul’s crew ran full diagnostics and identified the issue and ordered the part right away. Since I had to leave the car there I took the opportunity to do the 120 000 mike service ( a major one) and Paul gave me a great package deal. On top of that he gave me a rental on the house while they work on my Montero. The job was done by the time he said it would be and now my car drives like new! Thank you Paul and everyone at Universal Mitsubishi for your professionalism!!! May be we should send the city officials there to learn what efficiency and professionalism is. More
Car would not pass it's smog test Very helpful, knowledgeable and efficient. Prices were reasonable. Paul was very courteous and actually listened to everything that I said. Car was fi Very helpful, knowledgeable and efficient. Prices were reasonable. Paul was very courteous and actually listened to everything that I said. Car was fixed on time. More
Oil Change It is great to know you will be taken care of before you start. Oil change every six month was routine; however, it was earlier than needed even thoug It is great to know you will be taken care of before you start. Oil change every six month was routine; however, it was earlier than needed even though one year passby. I was under 4k mileage from last oil change and Dennys advised not needed as waste of money. Matter to consider next time. More
Good Customer Service All the people behind the service department are great especially to Mr. Dennys Vaca for helping me, I will recommended this to all my friends. All the people behind the service department are great especially to Mr. Dennys Vaca for helping me, I will recommended this to all my friends. More
Fast and easy The process of getting my car serviced was very fast as easy. Denny's would be would update me during the service and would let me know if there was a The process of getting my car serviced was very fast as easy. Denny's would be would update me during the service and would let me know if there was anything else needed to be done and at what price More
Unbelievably fantastic! I had a great experience here. Everyone was so kind and helpful. They were very quick so that I could get to work on time. I really appreciated their I had a great experience here. Everyone was so kind and helpful. They were very quick so that I could get to work on time. I really appreciated their friendly and thoughtful attitudes. More
Headlight Paul wasgreat. Good explanations and very helpful. I will definitely cone back to this dealership again to have my car serviced for any and all things Paul wasgreat. Good explanations and very helpful. I will definitely cone back to this dealership again to have my car serviced for any and all things it needs More
Excellence at best! it's best! Have gone to many different Mitsubishi dealers like cerritos ,Anaheim original dealer were I bought my car and many more but have never rec it's best! Have gone to many different Mitsubishi dealers like cerritos ,Anaheim original dealer were I bought my car and many more but have never received the best services like Universal mitsubishi . Paul the service manager is outstanding the best manager I've seen in years. In my opinion he should get a raise due to the excellence and respect that he treats his customers all the time. I will continue to go to universal mitsubishi and once again Paul the service manager is awesome. I would definitely recommend any of my fellow Mitsubishi owners to go see Paul. More
Excellent Service I've been to a lot of mechanic shops and I've found this one to be very honest and friendly. Paul is really good at explaining why things need to be f I've been to a lot of mechanic shops and I've found this one to be very honest and friendly. Paul is really good at explaining why things need to be fixed so you can understand it. Always happy with my rate and service that's provided. More