Universal Mitsubishi

Survey Review Everyone was very friendly. Service was quick. Was informed promptly when car was ready. Arrangements were made for late pick up which was very easy. Everyone was very friendly. Service was quick. Was informed promptly when car was ready. Arrangements were made for late pick up which was very easy. More

4 Hours to buy a used car My Mom and I went to the used car division to buy a car, by check paying in full, which happened to be a holiday. We were there 4 hours. My Mom asked My Mom and I went to the used car division to buy a car, by check paying in full, which happened to be a holiday. We were there 4 hours. My Mom asked a lot of questions, they were not able to answer right away. They do NOT report to Carfax themselves, and neither did any place the car was serviced before they got it, so we were skeptical. The car is a good car, we had it checked out by a friend who owns his own car repair service. On several occasions, when a question was asked and Tiki had to find the answer you could hear her talking with others and you could hear shhh or lets talk over here. Which made us feel very uncomfortable. We were going to leave and just forget it more than once. But we liked the car. Overall Tiki was very nice to us, however when we left, My Mom and I said, we will never go through that again. More

Excellent service couldn't ask for more Paul and his team are fast and efficient. They ordered the replacement trunk latch for my 2002 Galant on Thursday. I got in around 10:30am the next da Paul and his team are fast and efficient. They ordered the replacement trunk latch for my 2002 Galant on Thursday. I got in around 10:30am the next day and was out by 11:00am. More

All great! Paul T. was so helpful and detailed, He was also accommodating with the concerns i had with the sensors. Service was spot on. Customer service is exce Paul T. was so helpful and detailed, He was also accommodating with the concerns i had with the sensors. Service was spot on. Customer service is excellent overall. More

Great Service Great service, kept me informed every step of the way. Clean waiting area, coffee, water and TV. Dennys is excellent, going above and beyond to help c Great service, kept me informed every step of the way. Clean waiting area, coffee, water and TV. Dennys is excellent, going above and beyond to help customers. More

Customer Service Paul was very helpful, answered all my questions and explained in detail what was wrong with my car. Overall great customer service and would definite Paul was very helpful, answered all my questions and explained in detail what was wrong with my car. Overall great customer service and would definitely recommend this service center :) More

Good customer relationship The car i was seeking was not on the lot but they helped me in the interst of something else along with the rebate was helpful. The car i was seeking was not on the lot but they helped me in the interst of something else along with the rebate was helpful. More

Always a Pleasure Paul is a great service manager. I went in for an oil change after making an appointment for Saturday morning and had my car back in no time. The serv Paul is a great service manager. I went in for an oil change after making an appointment for Saturday morning and had my car back in no time. The service department staff- especially the mechanics -are efficient and detailed; great group of people all around at the Mitsubishi dealership in Duarte. I even had my car washed, FREE. I'll obviously be back. More

Very Professional Paul is always professional and very easily to deal with. Great overall service for my Galant and will be doing future preventive maintenance with the Paul is always professional and very easily to deal with. Great overall service for my Galant and will be doing future preventive maintenance with them. More

Just excellent Maybe more promotions!!! Under than that I believe the service is good, but it should be more flexible for the client pocket and thank you Maybe more promotions!!! Under than that I believe the service is good, but it should be more flexible for the client pocket and thank you More