Universal Mitsubishi

Thanks Quick service. Good price. Nice car wash. Although it took a minute to find someone to help me at first, I overall have a good experience. Quick service. Good price. Nice car wash. Although it took a minute to find someone to help me at first, I overall have a good experience. More

Willing to deal Bent over backwards to make a sale to my needs friendly staff. Could use a larger facility. Can’t say enough about tiki’ great personality and prossio Bent over backwards to make a sale to my needs friendly staff. Could use a larger facility. Can’t say enough about tiki’ great personality and prossionalism. More

Great service Paul is the best service manager I’ve ever experienced - professional, super nice, his information is clear, and he goes out of his way to May things Paul is the best service manager I’ve ever experienced - professional, super nice, his information is clear, and he goes out of his way to May things work for the customer. More

Best service department period! If ur looking for the best place , major to small, (replaced my Evo me transmission) this is the place to go !! The best hand down!!!!! If ur looking for the best place , major to small, (replaced my Evo me transmission) this is the place to go !! The best hand down!!!!! More

Love my PHEV! I recently leased a new Outlander PHEV from Universal Mitsubishi in Duarte. From my first contacts via the internet/texts with Tiki, through the tes I recently leased a new Outlander PHEV from Universal Mitsubishi in Duarte. From my first contacts via the internet/texts with Tiki, through the test drive and reviewing available models in person at the lot, and finally through the purchase/finance process, the Universal Mitsubishi team provided a professional, seamless and pressure-free purchase experience. I especially appreciated Tiki's responsiveness and follow-up during the process, JC's efforts getting the best available vehicle meeting my criteria and Daniel's clear explanation of the lease and finance terms. More

15 years of servicing my Evo 8 Paul has been taking care of this 2004 Lancer Evolution 8 car since new. When the 6 yr. included service expired I usually did oil changes, brakes an Paul has been taking care of this 2004 Lancer Evolution 8 car since new. When the 6 yr. included service expired I usually did oil changes, brakes and other minor service myself. Transmission/transfer case problems at 90kmi were covered under the 10 yr. drivetrain warranty. At 175kmi the sunroof malfunctioned so we brought it all the way in from Palos Verdes to their new location and they quickly diagnosed the problem as some backed out mounting screws. Repair was done perfectly. It’s been a great car and the service has been great. Thank you Paul! More

Internet purchase I found my car on cargurus. Reached out via text and received a text from Tiki and from the beginning she was amazing!! Every question answered immedi I found my car on cargurus. Reached out via text and received a text from Tiki and from the beginning she was amazing!! Every question answered immediately and so nice. Made appointment and met with Saul and Tiki. We test drove the car we wanted and changed our mind, Saul listened to what we wanted and delivered!!! He walked the lot looking for what we wanted and found it. I signed papers that day and my daughter had her first car. Thank you Tiki for making this happen and Saul for finding the perfect car for her. More

Found the exact PHEV model I wanted! Walked in on a Sunday looking for a 2019 Outlander PHEV, white exterior/grey interior. Salesperson and manager kindly explained they didn’t have any 2 Walked in on a Sunday looking for a 2019 Outlander PHEV, white exterior/grey interior. Salesperson and manager kindly explained they didn’t have any 2019 models but expected them to arrive “any day” and helped me look for a 2018 model instead, within a reasonable driving distance. When we couldn’t find a match, they let me walk away without giving me any pressure to buy anything or using “bait & switch” tactics, but simply with a promise to call me as soon as the model I wanted arrived on their lot. Got the call on Tuesday. Signed the paperwork on Thursday and drove it home. This outstanding experience alone has turned me into a loyal Mitsubishi owner, after over 15 years of driving only Toyota and Lexus vehicles. More

Dennis was really helpful Dennis and the manager Paul were really helpful. They finish the recall tasks on time and both of them mentioned there is a promotional lyft service. Dennis and the manager Paul were really helpful. They finish the recall tasks on time and both of them mentioned there is a promotional lyft service. More

Amazing Work The service staff were friendly and Paul did an awesome job. Updated me about my vehicle let me know how long it was gonna be and for me out within th The service staff were friendly and Paul did an awesome job. Updated me about my vehicle let me know how long it was gonna be and for me out within the time More