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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,008 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,008 reviews

March 29, 2019

Awesome and very helpful Dennis went out of his way to help me. He explained everything and was very helpful. He explained everything my car needed. Will definitely refer him More

by EVO_WAYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Dennys Vaca
March 29, 2019

Excellent service Paul is great Very impressed with the service i will definitely return and recommend to friends and family i was in and out so quick did not even have a chace to ea More

by ARMENYAGUBYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2019

Service Manager. Paul explain in detail about the service and he was very cordial. He deserves many more than 5 🌟. . Excellent Service Manager,and also the rest of th More

by HOCASELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2019

Thank you Paul from service was amazing and helpful! He took good care of us and even offered a rental while my car was getting worked gone. More

by jaydeenamira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Tokatlyan
March 28, 2019

Great team Dennis and Paul are always great to deal with. Every one at the place are always courteous. The place is always clean. WiFi really helps More

by djpf27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
March 28, 2019

Warranty check I went in to cover my concern regarding my car since it's still under warranty. They found nothing because it's an on and off issue. But everyone was More

by MILTXD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2019

Dealership review At Universal Mitsubishi, I was greeted and treated with the upmost respect. Josh, and the rest of the team, including management stopped at nothing to More

by DARILYN_HERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2019

Great and fast I came in for a recall and was delighted by the quick service Dennis provided! They even gave me a free oil change and car wash!😎 More

by ALCALA.JOSEPHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
March 23, 2019

Great experience Great customer service, fast and reliable services. Work is done on time and good explanation of the work done and keep you informed regularly about More

by pmareschal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2019

job performance Dennys did an excellent job. He was very patient in explaining what needed to be done, yet he didn’t pressure us to have the other work that we’re not More

by MDELOSO19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know his name but he was the one by the front desk , Dennys Vaca
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