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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,008 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,008 reviews

April 05, 2019

Fast, efficient and friendly I brought my car in for a safety recall and ending up having some other services done as well. Paul was friendly and explained everything in detail. I More

by Samr1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2019

Great service Whoever helped me was really helpful and I felt my needs were met. I would definitely recommend my friends and family to go to this location and get s More

by wendyshen666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
April 03, 2019

Good and prompt service Very good service and nice service advisor. Called to make appointment just one day in advance and my car is ready to go in 1 hr. More

by LEUNGSKENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
April 03, 2019

Awesome! Best service rep I can ask for. Ask for Paul. He will take care of you. Only issue I should say it'd that it's so far from my house. Not their fault More

by BONPARUNGAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2019

Helpful as always! Paul from service always takes care of me, when i bring my 2014 Ralliart in. He's very informative, on time, and always explains the scope of the wo More

by joncruz626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2019

Great customer service Saul was great he explained everything detail of the transaction and Bobby good team to work With definitely I’m coming back for next car More

by KENKATKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2019

Quick, easy and reliable There is a great customer support system. Did not feel pressured to make any unnecessary repairs on the vehicle. Would highly recommend coming to this More

by COLLINPARKS1371
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
April 01, 2019

Friendly staff and accommodating Nice facility friendly staff with Free coffee. My service Was completed in a Timely manner. My car was washed and wiped down cashier assisted me with More

by QBALLBELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier, Dennys Vaca
April 01, 2019

Paul was great.. Paul was awesome as service advisor. Answered all your concerns and questions regarding with smiles and details will totally recommend to all custome More

by HITJIMMY0710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2019

Oil change I love the great customer service the employees have. Every time I come to get my oil change I have a great experience. I used to go when they were in More

by ADMG_8277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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