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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,009 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,009 reviews

April 21, 2019

Excellent I’m happy with the staff at the duarte Mitsubishi dealership I took my car in for service they did an amazing job I definitely recommend More

by rhernandez0247
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2019

Great service Dennys was so helpful and efficient! He helped me get a next-business-day appointment, he walked me through the different recalls my vehicle needed, More

by CZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
April 17, 2019

Paul always gives me excellent customer service I give this dealer an excellent rating because they get the job done in a timely manner. I also like that’s it’s clean. More

by rmhf401610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2019

Fabulous! I stopped in earlier than my appointment time and the service guys had me in and out with an oil change and 27-point inspection in under an hour. And More

by D2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
April 17, 2019

GREAT experience at the Universal Mitsubishi service center! So, first off I should mention that I was apprehensive going to Universal for my car (Outlander PHEV) service. I had a bad experience withe the sales More

by MICHELEWARD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
April 16, 2019

Great service like always! Thank you guys! You guys had always been honest with your findings and that’s what we really appreciate about y’all. Thanks again!We look forward to s More

by PARAGASKRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
April 15, 2019

Recent service appointment Very pleased with my recent Saturday appointment. My original appointment was with Paul but he had plans that came up. Dennys stepped in and was ver More

by tenbroek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
April 12, 2019

You guys always listen, I never feel pressure. Because all deserved it. I'm your customer since 2001 and I have always received the same excellent treatment and service with happy faces, it nev More

by mdrlm53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagobian, Istaquio Perez, Maria Maytorena , Armen Avanessian, Dennys Vaca
April 11, 2019

Perfect Good service very friendly people thanks Paul the car run perfect i like this dealer they help my a lot in any question I recomendé More

by HENRYARCHILAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2019

Quick and timely Service Quick and timely service. Price was what they said it was going to be. Made sure got in an got out in a timely manor and also helped with minor adjust More

by JOEBARLAM.ACTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
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