Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great customer service Great customer service. Very friendly. Helped me as soon as I got there. Took about 2 hours for inspection and oil change. Paul Updated me about my ca Great customer service. Very friendly. Helped me as soon as I got there. Took about 2 hours for inspection and oil change. Paul Updated me about my car letting me know how it’s going. Never had to get up. Always came to me to sign. Overall great experience. More
Outstanding service Paul was extremely helpful, scheduling the service for the next day. When I showed up, he provided excellent customer service, telling me the longest Paul was extremely helpful, scheduling the service for the next day. When I showed up, he provided excellent customer service, telling me the longest amount of time I would wait and keeping me updated. It was supposed to take 2 hrs, and I got out in about 1.5 hours. They washed the car, which was a treat. I think they do that when you bring a car in for service. I highly recommend Universal Mitsubishi. More
Amazing Service Great service from start to finish. Armen went about and beyond to make sure the process very easy. 10/10 would recommend this service center! Great service from start to finish. Armen went about and beyond to make sure the process very easy. 10/10 would recommend this service center! More
Fantastic Service So far the best car buying experience we ever had, my husband was contacted by Tiki once he submitted and inquiry, he was still at the Universal Mitsu So far the best car buying experience we ever had, my husband was contacted by Tiki once he submitted and inquiry, he was still at the Universal Mitsubishi site when we received a phone call from her! What a fantastic girl, she answered all the questions we had and gave us the out the door number, it took few days for us to go the the dealership, she followed up every day to give us an update if the car was still available! Once we went to the dealership we were greeted by her with a big smile ! The process took less than what we were expecting, she provided us the same numbers that she sent an email. Fantastic experience with her! Will definitely buy another car from her! More
Wonderful service. Had a scheduled appointment for an AC that stopped working. Armen the service manager was wonderful in describing everything and helping me with makin Had a scheduled appointment for an AC that stopped working. Armen the service manager was wonderful in describing everything and helping me with making the right decision. Kept me informed the entire time about the progress and handeld the warranty claim. All I had to do was drink coffee. I am glad I came to Universal Mitsubishi for the service and especially for having Armen handling everything. More
No lavaron el carro Ayer esperé que el carro me lo entregaran lavado, como ha sucedido, todas las veces anteriores que he llevado los carros a servicio a este dealer, per Ayer esperé que el carro me lo entregaran lavado, como ha sucedido, todas las veces anteriores que he llevado los carros a servicio a este dealer, pero ayer no sucedió así, se que es un cortecia, pero uno se acostumbra, cuando ya le dan ese tipo de servicio. More
1st rate buying experience Have been looking for a Corvette for some time and found one here while browsing the internet. Typed a quick text and Tiki replied very quickly. She a Have been looking for a Corvette for some time and found one here while browsing the internet. Typed a quick text and Tiki replied very quickly. She answered all my questions in record time. We made an appointment to see the car convenient for me and she was there for the entire purchasing process. Fast and painless. The whole staff was engaging and friendly. More
Satisfied customer! Paul is awesome. He always takes care of my service quick and easy. I will continue to come here for my service needs even though I live 45 minutes aw Paul is awesome. He always takes care of my service quick and easy. I will continue to come here for my service needs even though I live 45 minutes away. More
I keep coming back! I have had my Mitsubishi serviced with these guys since I bought in 2009. Every once in a while I try someone else thinking it will be cheaper or clos I have had my Mitsubishi serviced with these guys since I bought in 2009. Every once in a while I try someone else thinking it will be cheaper or closer to my house and am always disappointed. I will keep driving from Santa Clarita because these guys are amazing! I can always trust that Paul and Armen will get me the best price and won't have unnecessary work done. More
Excellent and honestly services Excellent service I like the waiting room very comfortable- prices for services very reasonable- service writer was very accommodating - very clean- s Excellent service I like the waiting room very comfortable- prices for services very reasonable- service writer was very accommodating - very clean- staff were helpful- like the honesty More