Universal Mitsubishi

Excelent customer service They have a good customer service and a friendly staff, the service is excellent too, honest and respectful people. This location is far from my house They have a good customer service and a friendly staff, the service is excellent too, honest and respectful people. This location is far from my house, but I rather to drive all the way down there than take my car somewhere else. More

Relieved to Find A Dealership That Cares About Customers After having a terrible experience at Puente Hills Mitsu, I was hesitant to try my luck at any other dealership. But after finally deciding to call Un After having a terrible experience at Puente Hills Mitsu, I was hesitant to try my luck at any other dealership. But after finally deciding to call Universal, the entire process/staff was very friendly and helpful. I was expecting to stay all day for service, but after an hour, my car was ready and they had even washed it. They also inspect your car from the start, to document existing damages on your car. This made me more relaxed, as it lead me to believe that they actually care about their customers cars. Overall, Armen and his staff were very friendly and knowledgeable. I will be going to them for any/all of my dealership needs. More

Excellent Customer Service The service was fantastic. Really quick! They went out of their way to make me completely comfortable. I felt like I was with good friends. The service was fantastic. Really quick! They went out of their way to make me completely comfortable. I felt like I was with good friends. More

Super amazing Everything was awesome. Highly recommend this place. I love how everyone is nice and specially the people helpping you they are very knowledgeable. I Everything was awesome. Highly recommend this place. I love how everyone is nice and specially the people helpping you they are very knowledgeable. I will be coming back for other maintenance. More

Paul is absolutely wonderful. He is extremely helpful, courteous and a true professional. He and Armen did a great job taking care of my car and finished on time, as promised. I trust Paul and would not t courteous and a true professional. He and Armen did a great job taking care of my car and finished on time, as promised. I trust Paul and would not take my car anywhere else. Thank you Paul! More

Warm friendly people Car was as stated in the advertisement. It wasclean and prepared for a test drive and sale. Satisfied with deal. Thank you to JC and Tiki! Car was as stated in the advertisement. It wasclean and prepared for a test drive and sale. Satisfied with deal. Thank you to JC and Tiki! More

Ultimate buying experience Tiki will get it done for you! Ask for her assistance as my experience was top notch. I was nervous going into my first ever car purchase and I have t Tiki will get it done for you! Ask for her assistance as my experience was top notch. I was nervous going into my first ever car purchase and I have to say I wasn't expecting things to go as positive as they did. She and the finance team worked hard to get me a phenomenal deal that I wasn't expecting as a first time buyer. Other dealerships would have quit the negotiation at a certain point but she and the finance team didn't quit. I'm extremely happy with the purchase, customer service, and environment of the dealership. Bottom line, if Tiki helps you out have confidence in her abilities! More

Paul is amazing and takes great care of his customers. We appreciate the service we receive every time we arrive to service our vehicles. I will only work with Pau and takes great care of his customers. We appreciate the service we receive every time we arrive to service our vehicles. I will only work with Paul. More

Fast service and honesty price. I had my car serviced in this workshop for more than 5 years, Paul always, welcomes me with his grace attitude and friendly. He explained thoroughl I had my car serviced in this workshop for more than 5 years, Paul always, welcomes me with his grace attitude and friendly. He explained thoroughly to details of the parts that need to fix. He took his time to answer my question even when he was very busy. He also educated me on how to take care of my car too. The price of service had never been overcharged when compared to the outside workshop. I was satisfied every time I took my car there. Thank you, Paul. More

Great Experience They are always straight up with you. Always eager to help and do for the customer. Great experience. Ususaly I dont like going to the dealer for se They are always straight up with you. Always eager to help and do for the customer. Great experience. Ususaly I dont like going to the dealer for service but would recommend to other Mitsubishi owners. More