Universal Mitsubishi

No courtesy or customer service interest The internet sales manager whom I had an appointment with never showed or called. Another salesperson helped me while helping other customers. I felt The internet sales manager whom I had an appointment with never showed or called. Another salesperson helped me while helping other customers. I felt disrespected and annoyed. I bought the car in spite of the dealer indifference. More

Always great customer service Customer service is consistently great. The service team is nice and professional too. Wait time is about what they estimate will take. Plenty to d Customer service is consistently great. The service team is nice and professional too. Wait time is about what they estimate will take. Plenty to do near by and waiting area is set up nicely. More

Service for Outlander phev It was very fast and easy getting in and out. Experience overall was great. They could use a couch or two. Instead of sitting on chairs. It was very fast and easy getting in and out. Experience overall was great. They could use a couch or two. Instead of sitting on chairs. More

Amazing experience Universal Mitsubishi is a fine establishment I received great customer service. Armen from the servicing department helped me a lot and was greatly co Universal Mitsubishi is a fine establishment I received great customer service. Armen from the servicing department helped me a lot and was greatly communicant throughout servicing and fixing my car. I recommend this dealership and servicing center for anyone who is in need of their car being fixed. It would be fast and easy. More

Paul is the best It’s always a pleasure working with Paul at the service department. He’s super helpful and always tries to find a solution, even when Mitsubishi has It’s always a pleasure working with Paul at the service department. He’s super helpful and always tries to find a solution, even when Mitsubishi has known issues that they still won’t fix. Thanks Paul. More

Excellent service from the moment we arrived. I was very pleased with the greeting we received from the moment my son and I arrived at Mitsubishi to get service for our car. Arman was very kind a I was very pleased with the greeting we received from the moment my son and I arrived at Mitsubishi to get service for our car. Arman was very kind and helpful as always. More

30K check up and repair of recall issue I was shown the utmost respect from the time I arrived to the time I left. It was a pleasure doing business. Armen was a joy to work with. I was shown the utmost respect from the time I arrived to the time I left. It was a pleasure doing business. Armen was a joy to work with. More

Great Service! Everyone involved especially Paul were very helpful and friendly As always!!! Justin (porter?) went out of his way to add value to my visit As well! Everyone involved especially Paul were very helpful and friendly As always!!! Justin (porter?) went out of his way to add value to my visit As well! More

Good Customer Service Paul helped me a lot of times. He was very sincere and informative with the diagnosis and the solution. Always treats me like a real customer. Paul helped me a lot of times. He was very sincere and informative with the diagnosis and the solution. Always treats me like a real customer. More

Oil change Always a pleasure to have my Outlander serviced as long as Paul is there . Hes honest and just an outright good person . I can always depend on him to Always a pleasure to have my Outlander serviced as long as Paul is there . Hes honest and just an outright good person . I can always depend on him to get the job done in a timely manner and then explain to me the overall condition of my car and also what needs to be done on my next visit I hope the owners of this dealership realize how good and professional he is .I drive all the way from mira Loma to get my car serviced Thanks Again Paul More