Universal Mitsubishi

Fantastic Employee's From the moment I arrived it was a pleasurable experience. The gentleman who greeted me at my car and pointed me towards the service desk was very pol From the moment I arrived it was a pleasurable experience. The gentleman who greeted me at my car and pointed me towards the service desk was very polite and timely. The gentlemen in the service department were both informative and eager to assist. I would highly recommend this Mitsubishi location to anyone requiring any maintenance/repair needs. More

Bought a car Ike, Zack and Tiki were awesome!! Extremely professional and made me feel very comfortable making this expensive purchase. I will definitely be recomm Ike, Zack and Tiki were awesome!! Extremely professional and made me feel very comfortable making this expensive purchase. I will definitely be recommending this team to my friends and family. Test drove the car on Saturday, then closed the deal last night with Ike. The entire process maybe took an hour. Easy, breezy More

Easy going and not pushed into buying Saw an ad for 2014 volt on Auto Trader and filled out the form and was contacted by Ike. I had been looking at Volts for weeks and have dealt with se Saw an ad for 2014 volt on Auto Trader and filled out the form and was contacted by Ike. I had been looking at Volts for weeks and have dealt with several dealerships and most kept playing games. I was a bit uneasy because I expected the dealership to start playing games like my previous experience. However, Ike and I got a long well and I never felt like he was playing games, very straight forward guy. It was like talking to a neighbor or an old pal working with Ike which put me at ease. The other good thing about Ike is he charged up the Volt before I got there, something that all the other dealerships failed to do, thus I drove the car in EV mode. Furthermore, I got to take the car for brief spin on the freeway, and that allowed me to see if it could handle on the freeway. After the test drive, I decided to buy the car and although the process took a bit of time I still had a positive experience. The F&I manager Tiki helped secure me a mega awesome interest rate on the 60 month loan. For that I say, the wait was worth it. She also respected me when I said no to the extended warranty, she never pushed it on me after I let her know I did not want it. All in all I was happy with the experience, especially after having told off the sales manager at the previous dealership I went to in Corona. Tiki and particularly Ike were a pleasure to work with. More

Awesome people and excellent customer service Highly recommended. They care about the customer needs. They made me feel comfortable and helped me with good advice about what was better for me. Highly recommended. They care about the customer needs. They made me feel comfortable and helped me with good advice about what was better for me. More

Oil change Paul has always been excellent for the last 7 years that I’ve been going to Mitsubishi. Always on point and even provides a carwash without me asking. Paul has always been excellent for the last 7 years that I’ve been going to Mitsubishi. Always on point and even provides a carwash without me asking. More

Best Customer Service and Service! Thank you all for the great experience! My car drove amazing after the tire rotation and oil change. I definitely felt the difference after I drove of Thank you all for the great experience! My car drove amazing after the tire rotation and oil change. I definitely felt the difference after I drove off the lot. More

Very fast and friendly service I will most definitely return for any future services appreciate the customer service I dont have anything else to say I will most definitely return for any future services appreciate the customer service I dont have anything else to say More

Fast Friendly Efficient The only thing that kinda sucked was there was no accommodation for transportation once your car goes into service. So even though my repair was under The only thing that kinda sucked was there was no accommodation for transportation once your car goes into service. So even though my repair was under warranty, my uber's cost me $60. More

Mitsubishi Duarte, especially Paul in service, is awesome I purchased two Outlanders with this dealer. Their service department is always on point. Paul is very efficient, honest and accommodating. I’d never I purchased two Outlanders with this dealer. Their service department is always on point. Paul is very efficient, honest and accommodating. I’d never use anyone else. I’ve only had great service. They are always awesome. More

Excellent service!! Paul was very detailed and specific, It was very fast and i was comfortable in the place. I did the appointment online and he answered very quickly to Paul was very detailed and specific, It was very fast and i was comfortable in the place. I did the appointment online and he answered very quickly to confirm. More