Universal Mitsubishi

My car was done on time and explained to me what was done and what should be done. and what should be done. More

Service managers Paul and Armen are 2 of the most courteous, honest and transparent professionals in the business. I drove 45 mins to have my car serviced here because I couldn’t trust the dealership courteous, honest and transparent professionals in the business. I drove 45 mins to have my car serviced here because I couldn’t trust the dealership closer to me. They are both a class act and set the bar very high for how outstanding, professional Mitsubishi advisors should service customers and their vehicles. Unlike another dealership who charged me hundreds of dollars above average for services that weren’t appropriate or necessary for my PHEV, they have never tried to upsell or pressure me to add excessive service items since I purchased the vehicle at their former Duarte location back in 2019. Because Paul himself has driven the same vehicle, he knew exactly what maintenance items were needed and even examined previous service invoices to prevent repetition or duplicate charges. I will continue to have my vehicle serviced here - as long as Paul and Armen are there. Thank you! More

My service was great and my issue was handled quickly. Everyone was very nice and I had a short wait time. Everyone was very nice and I had a short wait time. More

Great customer service well satisfied I will be referring ppl here and thank you so much to the whole team ppl here and thank you so much to the whole team More

Zakk and the rest of the team made the experience of buying a car wonderful! Zakk is very personable and I found him and the dealership very straightforward and honest. I got a great deal and love my ca buying a car wonderful! Zakk is very personable and I found him and the dealership very straightforward and honest. I got a great deal and love my car! Thanks Zakk! More

Armen was very nice and helpful. He listened to my concerns and evaluated the vehicle He listened to my concerns and evaluated the vehicle More

This is the first dealership where I felt that I was treated as a valued customer! The entire staff that I had interacted with was very helpful and helped me choose the best vehicle option for me and my treated as a valued customer! The entire staff that I had interacted with was very helpful and helped me choose the best vehicle option for me and my family. Paperwork was done swiftly and I was met with integrity, quality and kindness every step of the way. Thank you for being such a wonderful team and an awesome quality brand! Mitsubishi is super underrated - the Outlander we drove away in was the money I’ve spent on a vehicle. Thank you Bob, Zakk and Tiki !!! More

Honest & No peer pressure service center that should be recommend to go to. Had no issues and car was return in a timely manner. recommend to go to. Had no issues and car was return in a timely manner. More

Service Advisor Armen Yagubyan is an asset to Universal Mitsubishi. He is very accommodating & he listens to the customers concerns. 😊 Mitsubishi. He is very accommodating & he listens to the customers concerns. 😊 More

Great service from Tiki and Carlos and all the team, thank you Universal Mitsubishi, you are the best! thank you Universal Mitsubishi, you are the best! More