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Universal Mitsubishi
Sherman Oaks, CA
1,999 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,999 reviews
July 10, 2024
Paul was very easy to work with and kept me updated on the whole process. Simple the whole process. Simple More
by ALEXW6433
Verified CustomerEmployees Worked With
July 09, 2024
I've been there a couple times after I moved from GA. Armen definitely is the best! Very honest, attentive, helpful and knowledgeable. Armen definitely is the best! Very honest, attentive, helpful and knowledgeable. More
by THIAGOTAMBUQUE
Employees Worked With
July 08, 2024
The service was excellent all the way through. Armen does a great job communicating and providing updates throughout. From the time you arrive to the time you pick up the car. The service is alway Armen does a great job communicating and providing updates throughout. From the time you arrive to the time you pick up the car. The service is always completed the same day and quickly. More
by BFRABOTTA
Employees Worked With
July 08, 2024
The best service team tank you for you support to arm and all you team and all you team More
by TATICH.VDA
Employees Worked With
July 08, 2024
They are very helpful folks I am glad with my purchase I am not a family man but I like my Chrysler minivan am not a family man but I like my Chrysler minivan More
by IMREPAGER739
July 07, 2024
Thank you guys very much. My previous dealership (not Mitsubishi) changed oil more than 3 hours (one time I spent 8 hours). But this service did everything for about 1 hour an My previous dealership (not Mitsubishi) changed oil more than 3 hours (one time I spent 8 hours). But this service did everything for about 1 hour and 20 minutes (they did additional warranty change) and said “Sorry for delay”. Thanks guys again. I hope I will love this service same as I love my car)) More
by dmitriy.corp77
July 07, 2024
Easy to do business with. Not pushy like other dealerships. Would recommend these guys to work with. Not pushy like other dealerships. Would recommend these guys to work with. More
by AARONSAP357
July 05, 2024
Hello good morning this dealership is very good and very fast service department thank you Mr.Paul fast service department thank you Mr.Paul More
by KARENGABRI77
July 05, 2024
I’ve been getting my car serviced here for many years and it’s been very reliable and fair priced! it’s been very reliable and fair priced! More
by betsyboo123
Employees Worked With
July 03, 2024
Very good attention, nice people, I’m happy with my new car. 100% recommended dealer car. 100% recommended dealer More
by MAIKY_R77
Employees Worked With
