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Universal Mitsubishi
Sherman Oaks, CA
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,024 reviews
August 02, 2024
The best amazing managers and Seller person very helpful I recommend this dealer one of the best !!!! I recommend this dealer one of the best !!!! More
by GIOLUC9317
Verified Customer
July 31, 2024
It was quick and easy. I like the service department and feel they do a good job. I like the service department and feel they do a good job. More
by jared29
July 26, 2024
Paul was very thorough and explained in detail what my car needed. Thank you very much! car needed. Thank you very much! More
by nancyjgarcia95
Employees Worked With
July 25, 2024
Good people, very attentive. Efficient and polite. Great car and experience. Thanks Stuart and Sylvia Efficient and polite. Great car and experience. Thanks Stuart and Sylvia More
by sbarnett4
July 25, 2024
Amazing customer service. Paul always goes above and beyond when I bring my car for service. Highly satisfied and recommend. Paul always goes above and beyond when I bring my car for service. Highly satisfied and recommend. More
by LESYA998
Employees Worked With
July 23, 2024
It was pretty fast service I just didn't like that the car was not detailed at all just washes car was not detailed at all just washes More
by LAURAL8_88
July 23, 2024
They were awesome. Because the dealership was a good distance from my house, I texted to get their out-the-door price on a car I was interested in. Instead of running m Because the dealership was a good distance from my house, I texted to get their out-the-door price on a car I was interested in. Instead of running me around, trying to get me into the dealership, Tiki gave me what I asked for right away. There was no haggling, hidden fees, or outrageous extra costs. The honesty was refreshing. When we got to the dealership, they were very helpful and friendly. We were greeted right away and Reza showed us the car immediately. After the test drive the process of buying went very quickly. We were in and out in about 1 1/2 hours. This was, by far, the best auto purchase we have ever had. More
by LDOES
July 23, 2024
Good service and faster Good customer service Good waiting room and beverage All is good. waiting room and beverage All is good. More
by DOROTHYREGIS
July 23, 2024
The Service is consistently great at Universal Mitsubishi. They are true professionals. No high pressure sales tactics either, they show you what you need, explain how soon you need to do it, and Mitsubishi. They are true professionals. No high pressure sales tactics either, they show you what you need, explain how soon you need to do it, and provide a competitive price. I will continue to service my vehicle here. More
by BLKSHOES2
