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Universal Mitsubishi
Sherman Oaks, CA
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,024 reviews
August 13, 2024
Amazing Experience ! Hands down! The customer service was smooth and comfortable throughout the processes. The patience and no pressure were fundamental. Hands down! The customer service was smooth and comfortable throughout the processes. The patience and no pressure were fundamental. More
by Mauricio Amado
Verified CustomerEmployees Worked With
August 13, 2024
Tiki, Zakk and Bobby are all friendly and accommodating . Were happy and satisfied Mitsubishi customers . We also refer our friends to visit Mitsubishi dealership Vannuys branch. We give them 5 stars and high Were happy and satisfied Mitsubishi customers . We also refer our friends to visit Mitsubishi dealership Vannuys branch. We give them 5 stars and highly recommended! More
by CATHYLUCENA226
August 12, 2024
Paul was thorough and honest. I felt comfortable bringing my mitsubishi to him. Thank you! I felt comfortable bringing my mitsubishi to him. Thank you! More
by tsnoteliot13
Employees Worked With
August 12, 2024
Armen and the team always provide outstanding customer service. I trust his recommendations for the services that I need to keep my car in top shape. A person of integrity. service. I trust his recommendations for the services that I need to keep my car in top shape. A person of integrity. More
by bmoniqueb
August 11, 2024
I've been taking my Mitsubishi here for more than 10 years. They always do a great job with the car. years. They always do a great job with the car. More
by wfinlay
August 04, 2024
Back again for some minor problems. Once again, Paul was there to make sure things were taken care of. They’re great. Once again, Paul was there to make sure things were taken care of. They’re great. More
by 01fighter.bleeper
August 03, 2024
It was a very fast repair and great persons to deal with costumers , great job done . costumers , great job done . More
by GSANSIVAR1967
Employees Worked With
August 02, 2024
Fast, efficient, transparent with repair issue areas needing to be addressed. Courteous interaction with the evaluation. needing to be addressed. Courteous interaction with the evaluation. More
by SHAWNKLACY
Employees Worked With
August 02, 2024
Service Department is all about money. The touch screen function of my infortainment failed and the advise was to replae the whole unit. The touch screen function of my infortainment failed and the advise was to replae the whole unit. More
by DRYWATER903
