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Universal Mitsubishi
Sherman Oaks, CA
2,062 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,062 reviews
Verified Customer
October 20, 2024
Professional, fast and kind. They made the experience painless and were a pleasure to work with. They made the experience painless and were a pleasure to work with. More
by jeremycloe
October 19, 2024
The signing of agreement was conducted by email and it was convenient because I was on the trip. was convenient because I was on the trip. More
by yoshi.watanabe
October 19, 2024
Good service , not complaining everybody is politely little expensive but is very good job thanks little expensive but is very good job thanks More
by nancylainez74
Employees Worked With
October 17, 2024
BEWARE of this Dealer…. they state “100% TRANSPARENCY..NO GIMMICKS….NO ADD ONs” this is just not true. In my opinion, they should be avoided at all costs. I had nothing but i they state “100% TRANSPARENCY..NO GIMMICKS….NO ADD ONs” this is just not true. In my opinion, they should be avoided at all costs. I had nothing but issues from the first contact. They are extremely slow to respond to any questions asked, they know very little about the cars they are selling and they changed the price of the car after a few days of me asking about it and then added on $2000 worth of add ons that they stated they never do. Here's a quote from Tiki Nikogosian, the internet sales Manager, in an email that was sent to me when I asking why the out the door price on a car listed for $32.550 was so high; “The price of the vehicle is $34,889 taxes alone is aproximately 3k plus registration, license, document fee, plus 2k dealer add on.” I wasted 3 days of emails with this dealership. Don’t waste your time, they tricked me and I bet they do it often. There are other dealerships out there that value your business. More
by Dylanglasser
Employees Worked With
Tiki Nikogosian
October 15, 2024
Best service. They did help me out with oil change. The guy who helped me out his name is Armen was very professional They did help me out with oil change. The guy who helped me out his name is Armen was very professional More
by ARMANARTEEN84
Employees Worked With
October 13, 2024
Great service! Very helpful, answer all of my questions! Knowledgeable! Paul went over all of the details! Very helpful, answer all of my questions! Knowledgeable! Paul went over all of the details! More
by NEIFYHOMES
Employees Worked With
October 11, 2024
Armen is such a nice guy. Very accommodating. The place was small but tidy. It won’t break your bank with service they offer. Very accommodating. The place was small but tidy. It won’t break your bank with service they offer. More
by TECKID189
October 08, 2024
Paul and the whole team were excellent with the service provided got everything done on the same day. provided got everything done on the same day. More
by randyespinosa
October 07, 2024
Paul and the team provide the best, friendliest and most thorough service. I’m truly grateful and appreciative. 🙏🏽😀 thorough service. I’m truly grateful and appreciative. 🙏🏽😀 More
by ALANMARCOGARCIA
