Universal Mitsubishi

Amazing all around. Tikki and Reza truly the dream team:) made the experience pleasant and painless!!! Tikki and Reza truly the dream team:) made the experience pleasant and painless!!! More

It was pretty fast service I just didn't like that the car was not detailed at all just washes car was not detailed at all just washes More

They were awesome. Because the dealership was a good distance from my house, I texted to get their out-the-door price on a car I was interested in. Instead of running m Because the dealership was a good distance from my house, I texted to get their out-the-door price on a car I was interested in. Instead of running me around, trying to get me into the dealership, Tiki gave me what I asked for right away. There was no haggling, hidden fees, or outrageous extra costs. The honesty was refreshing. When we got to the dealership, they were very helpful and friendly. We were greeted right away and Reza showed us the car immediately. After the test drive the process of buying went very quickly. We were in and out in about 1 1/2 hours. This was, by far, the best auto purchase we have ever had. More

Good service and faster Good customer service Good waiting room and beverage All is good. waiting room and beverage All is good. More

The Service is consistently great at Universal Mitsubishi. They are true professionals. No high pressure sales tactics either, they show you what you need, explain how soon you need to do it, and Mitsubishi. They are true professionals. No high pressure sales tactics either, they show you what you need, explain how soon you need to do it, and provide a competitive price. I will continue to service my vehicle here. More

My car was done on time and explained to me what was done and what should be done. and what should be done. More

Service managers Paul and Armen are 2 of the most courteous, honest and transparent professionals in the business. I drove 45 mins to have my car serviced here because I couldn’t trust the dealership courteous, honest and transparent professionals in the business. I drove 45 mins to have my car serviced here because I couldn’t trust the dealership closer to me. They are both a class act and set the bar very high for how outstanding, professional Mitsubishi advisors should service customers and their vehicles. Unlike another dealership who charged me hundreds of dollars above average for services that weren’t appropriate or necessary for my PHEV, they have never tried to upsell or pressure me to add excessive service items since I purchased the vehicle at their former Duarte location back in 2019. Because Paul himself has driven the same vehicle, he knew exactly what maintenance items were needed and even examined previous service invoices to prevent repetition or duplicate charges. I will continue to have my vehicle serviced here - as long as Paul and Armen are there. Thank you! More

My service was great and my issue was handled quickly. Everyone was very nice and I had a short wait time. Everyone was very nice and I had a short wait time. More

Great customer service well satisfied I will be referring ppl here and thank you so much to the whole team ppl here and thank you so much to the whole team More

Zakk and the rest of the team made the experience of buying a car wonderful! Zakk is very personable and I found him and the dealership very straightforward and honest. I got a great deal and love my ca buying a car wonderful! Zakk is very personable and I found him and the dealership very straightforward and honest. I got a great deal and love my car! Thanks Zakk! More