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Universal Mitsubishi
Sherman Oaks, CA
2,062 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,062 reviews
October 30, 2024
Always have a great experience here because of Paul! I come back here thanks to him for my maintenance I come back here thanks to him for my maintenance More
by SHARONHLEEE
Verified CustomerEmployees Worked With
October 29, 2024
quick and reliable service. excellent customer service. staff are always friendly and kind. Nice waiting area witj good Wifi excellent customer service. staff are always friendly and kind. Nice waiting area witj good Wifi More
by PAO_OTR
Employees Worked With
October 29, 2024
Armen did a great and fast work on my car, as always, see you next service, thank you!! you next service, thank you!! More
by RIC.LITVI
October 29, 2024
The car buying experience is never easy but I can say that Universal Mitsubishi was a positive car buying experience overall. Zakk knows his stuff, Andy is a tough nut to crack but we reached a good plac that Universal Mitsubishi was a positive car buying experience overall. Zakk knows his stuff, Andy is a tough nut to crack but we reached a good place and made a satisfying deal. More
by GABE15Million
Employees Worked With
October 27, 2024
Courteous people and quick service while feeling fair and honest. Always a smooth, easy going and friendly experience. honest. Always a smooth, easy going and friendly experience. More
by damjan
Employees Worked With
October 26, 2024
Before I took my car in I called and spoke to Paul. He was so professional and immediately helped me with my car concern. And when I took my car again Paul was so professional and my car issue was res He was so professional and immediately helped me with my car concern. And when I took my car again Paul was so professional and my car issue was resolved in a fast manner. I will definitely come back here for any car issues. More
by SEBOO
October 24, 2024
Had a recalled computer update done. On the way home, I hit something on the freeway that blew out Mt right, front tire. Was towed back to the Service Center (tire was trashed). Paul too On the way home, I hit something on the freeway that blew out Mt right, front tire. Was towed back to the Service Center (tire was trashed). Paul took care of it ASAP. Thank you Paul! More
by shotbyjr
Employees Worked With
October 24, 2024
This was my first service with Universal Mitsubishi and Armen was incredibly helpful walking me through the needed services and cost of them. Armen was incredibly helpful walking me through the needed services and cost of them. More
by norarogers
Employees Worked With
October 24, 2024
I totally recommend this Mitsubishi car dealer for repairs on your vehicle. People are very profesional and knowledgeable about your needs and offer the best service and option. I have been here a cou repairs on your vehicle. People are very profesional and knowledgeable about your needs and offer the best service and option. I have been here a couple of times for different repairs and the results have been outstanding. I am very happy! More
by JUANEDLOPEZ
Employees Worked With
October 23, 2024
My 1st time there to have my Outlander serviced for miles due. Scheduled an appointment, I asked for Paul & he explained to me the process & kept me updated of concerns while my car was being serviced. Thank due. Scheduled an appointment, I asked for Paul & he explained to me the process & kept me updated of concerns while my car was being serviced. Thanks for your great customer service! More
by CINDYCATCYNTHIA
Employees Worked With
