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Universal Mitsubishi
Sherman Oaks, CA
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,024 reviews
September 03, 2024
Juan Carlos was great I appreciate it that they were willing to stay late. She gave me a chance to get there and make my purchase. Period. willing to stay late. She gave me a chance to get there and make my purchase. Period. More
by LISAB3
Verified Customer
September 01, 2024
The entire experience from test drive through deal close was warm and supportive. I highly recommend the sales team at Universal Mitsubishi. Thank you Saul, Carlos and Tiki for Everything! 😘 was warm and supportive. I highly recommend the sales team at Universal Mitsubishi. Thank you Saul, Carlos and Tiki for Everything! 😘 More
by Bennie.Taylor
August 30, 2024
best service dept by far. Paul saved me thousands on a new transmission over other shops. don't assume dealership repair shops are more expensive or try to sell you things y Paul saved me thousands on a new transmission over other shops. don't assume dealership repair shops are more expensive or try to sell you things you don't need. these days its the other way around... go to this service center and skip trying to get a deal at a mechanic. Save your running around, you'll be glad you did More
by gus till
August 25, 2024
They treat you not as a customer, but as a family. You feel like you are home. You feel like you are home. More
by JCRIVAS
August 24, 2024
I had an amazing buying/trade-in experience with Tiki and Universal Mitsubishi! Everyone there was super nice and made me feel comfortable and welcome, didn’t pressure me into something I didn’t want. I got Universal Mitsubishi! Everyone there was super nice and made me feel comfortable and welcome, didn’t pressure me into something I didn’t want. I got my dream car, I’m extremely happy with it :) More
by Bjabban
August 21, 2024
Paul the manager is owe some. Thanks for him. He is very helpful. For sure I will recommend this place Thanks for him. He is very helpful. For sure I will recommend this place More
by LILMATTY09
Employees Worked With
August 19, 2024
Great Service and they were very transparent about the repair and services being done with my car which I can appreciate. repair and services being done with my car which I can appreciate. More
by Fernialva
Employees Worked With
August 19, 2024
Paul from Service Department was very helpful, polite, knowledgeable and friendly. He thoroughly explained to me what the service included and what was done. knowledgeable and friendly. He thoroughly explained to me what the service included and what was done. More
by 09DOM13
Employees Worked With
August 16, 2024
We returned to the car lot 3 times because of Saul and the team there. The service was generous and the cars were priced just right. the team there. The service was generous and the cars were priced just right. More
by MONIQUERIDGEWILLIAMS
August 14, 2024
Very fast very smart and quick . Armen is the perfect guy for service department.Im very satisfied from him Armen is the perfect guy for service department.Im very satisfied from him More
by Artsbodyshop
Employees Worked With
