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Universal Mitsubishi

Sherman Oaks, CA

4.8
1,999 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,999 reviews

December 22, 2024

First you enter the parking lot, no visible signs to guide you where the service office are. Once you enter the waiting area, again, no signs and no greeting or smile, even to ask may i help you from th More

by HITASPMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
December 19, 2024

Dealership and Mr Kim have very kindness. trust give to me Thank you so much More

by Hyerim Lee park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Good experience, very happy with the car, would recommend Mitsubishi and this dealership to others More

by LOUISAQUILER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Tiki was very helpful and courteous during our vehicle purchase. Would highly recommend her for other purchases in the future. More

by SUSIEQ4FB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Very helpful. No problem at all getting our newly purchased used car up to speed. Thanks Paul and Armen. More

by rob55c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Tiki and Saul are amazing. I bought my second car from them they always go beyond. I’ll defiantly recommend them and I’ll be back for more :) More

by Murat H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Leased a vehicle from this dealership in 2020 when it was located in Duarte. Returned my leased vehicle 2 years later (back when used cars were in short supply) to their new location in Van Nuys. Salesman wh More

by Anonymous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Armen was very helpful during my visit and provided me with everything i needed to maintain regular maintenance on my vehicle. More

by ALEX@ALEXBIBIAN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Paul was helpful and great . He inform me of my concern and provide me options. And advise me what needs to be done. More

by AG.HINOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

I was very impressed with the quality of service we received from this dealership. Andy was so genuinely kind since the very beginning. So were the rest of his team. The process was smooth and we were More

by carinahernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
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