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Universal Mitsubishi
Sherman Oaks, CA
2,153 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,153 reviews
December 25, 2025
Paul was extremely patient, pleasant, honest, and informative. I really appreciated his kindness and explaining everything thoroughly. informative. I really appreciated his kindness and explaining everything thoroughly. More
by MELODYLAGGAD
Verified CustomerEmployees Worked With
December 18, 2025
Always a great experience. Both Paul and Armen are friendly and professional and always take great care of my car. Clear communication with progress updates throughout the day Both Paul and Armen are friendly and professional and always take great care of my car. Clear communication with progress updates throughout the day and a message when service is done. More
by Alex
December 17, 2025
Always have a wonderful experience. Paul did amazing and love that he always communicates in details and made sure I understood what he was doing. Thank you Paul! Paul did amazing and love that he always communicates in details and made sure I understood what he was doing. Thank you Paul! More
by Vee
Employees Worked With
December 16, 2025
It all started at Glendale Mitsubishi with Paul Tokatlyan decades ago. He’s the best Service Consultant in my opinion. decades ago. He’s the best Service Consultant in my opinion. More
by AKSQUEST
Employees Worked With
December 14, 2025
excellent service. Arrived and car was taken immediately. Inspection was performed, information provided in a timely manner and given loaner while repairs were perfor Arrived and car was taken immediately. Inspection was performed, information provided in a timely manner and given loaner while repairs were performed. Paul is always professional and honest. Car runs great and work was performed in a timely manner. More
by KHOLLAND1958
December 11, 2025
The employees were very helpful. I would definitely recommend if you need something done with your vehicle. I would definitely recommend if you need something done with your vehicle. More
by michaelopulentisima
Employees Worked With
December 05, 2025
Best car service experience! Quick., friendly and very helpful. This service dept is very customer focused. Much appreciated! Quick., friendly and very helpful. This service dept is very customer focused. Much appreciated! More
by catbres
December 01, 2025
Thank you, fast and easy service, great communications and easy pick up, everyone was very attentive. and easy pick up, everyone was very attentive. More
by Alexandra
November 24, 2025
I've just had one of the biggest repairs on my evo x. I had my car for at least 7 years. It was finally time to repair my suspension. Paul and his team always come through. They did an amazing job on my I had my car for at least 7 years. It was finally time to repair my suspension. Paul and his team always come through. They did an amazing job on my car the difference on it is like day and night. My car feels way smoother on the road. If you're looking to buy evo parts, please come by this shop they will help you or just looking for a trusted mechanic Paul is the guy to contact. Thank you Paul and Johnny for taking care of my car. More
by NIGHTLIFEEDC016
