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Universal Mitsubishi
Sherman Oaks, CA
2,012 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,012 reviews
January 20, 2025
Armen was so helpful, polite and efficient! He was also accommodating when he didn’t need to be. I would definitely be back because this is what great customer service is. He was also accommodating when he didn’t need to be. I would definitely be back because this is what great customer service is. More
by PBLANCA1023
Verified Customer
January 19, 2025
I know this mitsubishi dealer since 2004. Very friendly ,nice and giving u a grate service I took my car 3 times and they always tells me what's to be fixed and this is good ne need and fear Very friendly ,nice and giving u a grate service I took my car 3 times and they always tells me what's to be fixed and this is good ne need and fear price. thank you for grate service. More
by SEBOO
January 14, 2025
Paul and team were great as usual! Always going the extra mile to help out where they can!!! Always going the extra mile to help out where they can!!! More
by Jp
Employees Worked With
January 13, 2025
LOVE THE SERVICE AND THE PEOPLE AT THIS DEALERSHIP, THEY DID THE BEST AND BEYOND DID THE BEST AND BEYOND More
by RASTABOY1964
Employees Worked With
January 11, 2025
Great customer service with super friendly staff. The process was smooth and the purchase experience was very personable. highly recommend. The process was smooth and the purchase experience was very personable. highly recommend. More
by Bessfriend
January 11, 2025
Armen was very accommodating even when I was not on scheduled. He attend to my concern and have his staff look at what happened. Made me feel comfortable. scheduled. He attend to my concern and have his staff look at what happened. Made me feel comfortable. More
by TECKID189
Employees Worked With
January 06, 2025
Paul goes above and beyond what I would expect from a dealership service department. I will continue to service my 2023 Mitsubishi PHEV at Universal Mitsubishi because of him . dealership service department. I will continue to service my 2023 Mitsubishi PHEV at Universal Mitsubishi because of him . More
by ty.w.
Employees Worked With
January 05, 2025
Iv been servicing my car since i bought my mitsubishi mirage 2015 brand new, its been 9yrs now and i am very satisfied with the service mitsubishi provides taking care of my car, soon i will upgrade to a mirage 2015 brand new, its been 9yrs now and i am very satisfied with the service mitsubishi provides taking care of my car, soon i will upgrade to another mitsubishi taling you for everything! More
by Ramiro Godinez
January 05, 2025
Very profecioalism the persons are very kind persons my car it’s fixed welll thanks car it’s fixed welll thanks More
by JV
Employees Worked With
January 02, 2025
The dealership is very helpful. They have friendly great customer services. They make the process easy. They have friendly great customer services. They make the process easy. More
by ECSANDOVL
Employees Worked With
