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Universal Mitsubishi
Sherman Oaks, CA
1,987 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,987 reviews
November 16, 2024
The place is friendly and means business and everything has been done professionally my problem had been solve in time. has been done professionally my problem had been solve in time. More
by CARLOSAMADO2008
Verified CustomerEmployees Worked With
November 16, 2024
They are very helpful. Took care of my problems quickly and efficiently. I appreciate the way they take care of the customers. Took care of my problems quickly and efficiently. I appreciate the way they take care of the customers. More
by agtz1513
Employees Worked With
November 14, 2024
Always a grate experience with Paul at the service department of Universal Mitsubishi in Sherman Oaks! department of Universal Mitsubishi in Sherman Oaks! More
by WALTERPOLAN
November 14, 2024
Andy was a god send an absolutel angel. He made me feel so safe and secure and made the experience of buying my next bestie car amazing. 🤩 I will forever be grateful. Give him a major r He made me feel so safe and secure and made the experience of buying my next bestie car amazing. 🤩 I will forever be grateful. Give him a major raise ! Don't Lose him ! More
by JEANNIAROBINETTE
Employees Worked With
November 10, 2024
Tiki was awesome <3 she made the purchase so easy, i got a call from her right away, we kept in touch, and everyone was vert friendly and professional, they got me the best rate and the best protection pack a call from her right away, we kept in touch, and everyone was vert friendly and professional, they got me the best rate and the best protection package! It was worth driving 70 miles and getting the car of my dreams, and finding a new friend!!! More
by Rohith
November 09, 2024
Paul continues to provide outstanding customer service and truly cares for the customers! Beyond satisfied and grateful for the care that I receive at this location. Thank you!!! and truly cares for the customers! Beyond satisfied and grateful for the care that I receive at this location. Thank you!!! More
by LESYA998
Employees Worked With
November 07, 2024
Prompt. Great service They explain every detail of your service And keep to the estimated time Great service They explain every detail of your service And keep to the estimated time More
by dpile518
November 06, 2024
Very good friendly people very kind helpful will tell a friend blessings to all at Mitsubishi friend blessings to all at Mitsubishi More
by LATRICIA.ATKINS1971
November 04, 2024
Very efficient and timely. Armen is always great with communication and service is great. The work was done in a timely manner and explained thoroughly. Updates were provided t Armen is always great with communication and service is great. The work was done in a timely manner and explained thoroughly. Updates were provided throughout. More
by BFRABOTTA
Employees Worked With
November 04, 2024
I went to purchase a car at Universal Mitsubishi. Elena was amazing. She helped me through and through. She was very helpful and accomodating. She and Tiki made the process easy for me. If there will Elena was amazing. She helped me through and through. She was very helpful and accomodating. She and Tiki made the process easy for me. If there will be higher than 5 star, i will give it to them cause they deserved it. I will definitely recommend Elena and Tiki to my friends and family. More
by ALYSSUS SANTOS
