Universal Mitsubishi

I recently had the pleasure of working with this team and was thoroughly impressed with the entire experience. The customer service was absolutely outstanding from start to finish. What truly stood out wa was thoroughly impressed with the entire experience. The customer service was absolutely outstanding from start to finish. What truly stood out was how they took the time to explain everything in detail. They made sure I fully understood the process, the options available, and what to expect, which eliminated any confusion or anxiety I had. Their patience and clarity were greatly appreciated. Overall, I am completely satisfied with the team's professionalism, expertise, and dedication. They were not only highly skilled but also genuinely friendly and attentive. I would highly recommend them to anyone and will definitely be using their services again in the future. More

I recently had the pleasure of working with Tiki and their team, and I am absolutely blown away by the level of service I received. From start to finish, the experience was outstanding. Tiki, in part their team, and I am absolutely blown away by the level of service I received. From start to finish, the experience was outstanding. Tiki, in particular, was phenomenal. They provided the best customer service I have encountered in a long time. They were incredibly patient and took the time to walk me through everything I needed to know. No question was too small, and they did a great job explaining everything in a way that was clear, thorough, and easy to understand. It's rare to find someone who is both so knowledgeable and so willing to share that knowledge. I would not hesitate to recommend them to anyone and will definitely be using their services again in the future. A truly five-star experience! More

I cannot recommend this company highly enough. My experience was absolutely fantastic, thanks in large part to Tiki. From the very beginning, Tiki provided what I can only describe as the best My experience was absolutely fantastic, thanks in large part to Tiki. From the very beginning, Tiki provided what I can only describe as the best customer service. She was patient, incredibly knowledgeable, and took the time to walk me through everything I needed to know. She did a great job explaining everything in a way that was clear and easy to understand, leaving no question unanswered. This level of care and expertise is rare. If you're looking for a company that truly values its customers and delivers on its promises, look no further. Five stars without a doubt More

Paul was extremely patient, pleasant, honest, and informative. I really appreciated his kindness and explaining everything thoroughly. informative. I really appreciated his kindness and explaining everything thoroughly. More

Always a great experience. Both Paul and Armen are friendly and professional and always take great care of my car. Clear communication with progress updates throughout the day Both Paul and Armen are friendly and professional and always take great care of my car. Clear communication with progress updates throughout the day and a message when service is done. More

Always have a wonderful experience. Paul did amazing and love that he always communicates in details and made sure I understood what he was doing. Thank you Paul! Paul did amazing and love that he always communicates in details and made sure I understood what he was doing. Thank you Paul! More

It all started at Glendale Mitsubishi with Paul Tokatlyan decades ago. He’s the best Service Consultant in my opinion. decades ago. He’s the best Service Consultant in my opinion. More

Still checking the car. Battery. Charging should not have a problem sale person is ok Battery. Charging should not have a problem sale person is ok More

excellent service. Arrived and car was taken immediately. Inspection was performed, information provided in a timely manner and given loaner while repairs were perfor Arrived and car was taken immediately. Inspection was performed, information provided in a timely manner and given loaner while repairs were performed. Paul is always professional and honest. Car runs great and work was performed in a timely manner. More

The employees were very helpful. I would definitely recommend if you need something done with your vehicle. I would definitely recommend if you need something done with your vehicle. More