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Universal Mitsubishi
Sherman Oaks, CA
1,998 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,998 reviews
Verified Customer
December 17, 2024
Good experience, very happy with the car, would recommend Mitsubishi and this dealership to others Mitsubishi and this dealership to others More
by LOUISAQUILER
Employees Worked With
December 12, 2024
Tiki was very helpful and courteous during our vehicle purchase. Would highly recommend her for other purchases in the future. purchase. Would highly recommend her for other purchases in the future. More
by SUSIEQ4FB
Employees Worked With
December 10, 2024
Very helpful. No problem at all getting our newly purchased used car up to speed. Thanks Paul and Armen. No problem at all getting our newly purchased used car up to speed. Thanks Paul and Armen. More
by rob55c
December 07, 2024
Tiki and Saul are amazing. I bought my second car from them they always go beyond. I’ll defiantly recommend them and I’ll be back for more :) I bought my second car from them they always go beyond. I’ll defiantly recommend them and I’ll be back for more :) More
by Murat H
December 06, 2024
Leased a vehicle from this dealership in 2020 when it was located in Duarte. Returned my leased vehicle 2 years later (back when used cars were in short supply) to their new location in Van Nuys. Salesman wh located in Duarte. Returned my leased vehicle 2 years later (back when used cars were in short supply) to their new location in Van Nuys. Salesman who facilitated my lease return told me one thing and the lender something else, which delayed the return process i.e. lender claimed the vehicle wasn't returned when it was actually at the dealership. When confronted, the salesman lied about what he told the lender. Idiot didn't realize lender recorded their conversation with him. People like him are why used cars salesmen deserve their slimy reputation. More
by Anonymous
Employees Worked With
December 02, 2024
Armen was very helpful during my visit and provided me with everything i needed to maintain regular maintenance on my vehicle. with everything i needed to maintain regular maintenance on my vehicle. More
by ALEX@ALEXBIBIAN.COM
Employees Worked With
November 29, 2024
Paul was helpful and great . He inform me of my concern and provide me options. And advise me what needs to be done. He inform me of my concern and provide me options. And advise me what needs to be done. More
by AG.HINOLA
Employees Worked With
November 29, 2024
I was very impressed with the quality of service we received from this dealership. Andy was so genuinely kind since the very beginning. So were the rest of his team. The process was smooth and we were received from this dealership. Andy was so genuinely kind since the very beginning. So were the rest of his team. The process was smooth and we were so happy to be going home with our Mitsubishi Outlander SE 2022. I recommend this place go give them a visit. More
by carinahernandez
November 26, 2024
Excellent service was provided. I highly recommend having your vehicle serviced at Universal Mitsubishi. Thank you. I highly recommend having your vehicle serviced at Universal Mitsubishi. Thank you. More
by WILBER654321
