Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
165 Reviews of Universal Hyundai - Service Center
Sort by
October 10, 2022
This has to be the worst and incompetent service center I’ve ever experience. I have to bring my car back for the 4th time for a break/rotor issue. I called to get an emergency appointment and nothing isn’ I’ve ever experience. I have to bring my car back for the 4th time for a break/rotor issue. I called to get an emergency appointment and nothing isn’t available until 25th. They do not care to help their Genesis customer even though it’s their luxury brand. I’ve called and put a complaint through customer service. Also their service center is the reason why I’m suing Genesis under lemon law case because my services aren’t performed properly. Also I’ve paid money for a new cabin filter and they gave me moldy filter and I truly believe my tires were switched to bad tires because it’s crazy how I had to change my back tires within 5-6 months which I put a complaint into Michelin and was advise they are currently investigating their service center. Trust Me Do Not Get Your Car Service There. More
by Jameshmonds
Employees Worked With
Gilbert Gregory
July 20, 2022
Well they fix the recall i guess but it still show of in my car are app of myhyundai so I don't know what going on. my car are app of myhyundai so I don't know what going on. More
by CARLOSMIND
Verified CustomerEmployees Worked With
Other Employees :
Anthony sales person 5 stars, Gilbert Gregory
May 20, 2022
Sam S Was Super Amazing Take care of everything for me when I got there at the dealership I took the vehicle for a test drive I love my Nissian thanks to Sam S great customer service all the way so very h when I got there at the dealership I took the vehicle for a test drive I love my Nissian thanks to Sam S great customer service all the way so very happy More
by DJJOHNSON.GOREWITZ
Employees Worked With
Sam Sahman
April 28, 2022
Tremendo trabajo y estoy muy satisfecho y lo recomiendo a mi familia muchas gracias por todo estoy contento mi familia muchas gracias por todo estoy contento More
by LUISDIAZMUNIZ
Employees Worked With
Other Employees :
Brian Cortez , Gilbert Gregory
April 22, 2022
Buying the car was great. The service department was not. I did not receive what I asked for and got no communication until after. The service department was not. I did not receive what I asked for and got no communication until after. More
by COLONFEL
Employees Worked With
Other Employees :
Gilbert Gregory
March 31, 2022
Dealing with Christopher Johnson was a pleasant experience alwats courteous and attentive got my matter resloved almost instantaneously experience alwats courteous and attentive got my matter resloved almost instantaneously More
by Michael.gaines
March 28, 2022
I came for an oil change and a service, I left with a new car. car. More
by geministoarm
Employees Worked With
Other Employees :
Luis Narvaez, Nick Gomez, Jacob Mckinney, Luis Arevalo, Andrew Terry
March 22, 2022
Buen trato excelente atención y las personas que allí laboran son muy comprensivas y ayudan a todos laboran son muy comprensivas y ayudan a todos More
by JUANCARLOSMZ2
