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Universal Hyundai
Orlando, FL
4,179 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,179 reviews
September 12, 2024
Universal Hyundai was a great experience. They treated us respectfully and did not pressure us. They treated us respectfully and did not pressure us. More
by NOMAIL4
Verified Customer
September 12, 2024
Amazing dealer and team for any car that you need, very professional team Eric Matos always do the best ,excellent 5 start professional team Eric Matos always do the best ,excellent 5 start More
by Maceiro_3397
September 11, 2024
The dealership is good. We previously bought a Nissan from them. This time we were somewhat disappointed with the salesman's follow up. We previously bought a Nissan from them. This time we were somewhat disappointed with the salesman's follow up. More
by FREDEPETERSEN25
Employees Worked With
September 09, 2024
To avoid this dealership, their service center is one of the worst ever. They make you wait over the phone for 1/2hours, hung up, or send you to their text message. No one calls or follow up on the repair the worst ever. They make you wait over the phone for 1/2hours, hung up, or send you to their text message. No one calls or follow up on the repairs. It is a disaster. Avoid going to this dealer. They do not have enough people and enough possibility to service what they are selling. Check reviews before to step there. 10 day to diagnosis and still waiting on an answer from them. 10 days to check with is wrong and then they need to order whatever part is needed another week. If you don't need your car, buy one hyundai and you make sure they have it in their shop. We buy car to have transportation and not headaches. I make sure to review this to as many sites as I can to protect other costumers. More
by k.ghajar
September 09, 2024
Robert had great customer service it was a great experience thank you Robert for everything!! experience thank you Robert for everything!! More
by Thebane
September 04, 2024
Very welcoming and lots of car options. Walked in and didn’t spend an entire day there just enough to get my new vehicle. Walked in and didn’t spend an entire day there just enough to get my new vehicle. More
by AQUAROSEWAR
September 03, 2024
Nice service, helping me to get the best option an the best deal for my necessities best deal for my necessities More
by airamic
September 03, 2024
Justin is amazing! This is my second car i’ve bought from him, and I would definitely come back just for him. Justin is efficient, patient, and knowledgeable! This is my second car i’ve bought from him, and I would definitely come back just for him. Justin is efficient, patient, and knowledgeable! More
by LEXXIGJACOB
