Universal Hyundai

I am 72 years old and have purchased 12 new vehicles in my lifetime. This has by far been the most enjoyable, hassle free new car purchase I have ever made. The price was agreed upon before I even came to my lifetime. This has by far been the most enjoyable, hassle free new car purchase I have ever made. The price was agreed upon before I even came to the dealership. Upon completion of the purchase the price was as agreed upon to the penny no ups or downs or hidden fees or ad dons.I rode my bicycle to an agreed upon pickup point and the salesman delivered the vehicle to me there. Great experience. Michael Chakan Lakeland, Fl More

I had really great experience from day one. This dealer has raised the bar when it comes to customer service. I would definitely recommend this dealer to other prospects in the market for a new or newer ca has raised the bar when it comes to customer service. I would definitely recommend this dealer to other prospects in the market for a new or newer car. Hugo Ortiz made this scary process for me a breeze. I wouldn't request anyone else, not that the others aren't good, I personally was truly satisfied with his attention to detail and his drive to ensure that I got what I wanted and nothing less or more. Cesar Robles did a wonderful job as well, when it comes to the financial aspect of this experience. I was very impressed with his honesty and his willingness to make sure that I was being treated fairly as a new first time car buyer. As a recent college graduate this was a very big move for me and my future. I felt an ease throughout the process thanks to him. Overall experience I would give it and "A", and will be sure to recommend to others. More

This was a great experience for me. From the moment I stepped on the premises, Teodoro Seminario welcomed me with a great smile and handshake. Once I told him what I was looking for he was extremely h stepped on the premises, Teodoro Seminario welcomed me with a great smile and handshake. Once I told him what I was looking for he was extremely helpful. He knows his stuff. Great personality. His knowledge of the cars he sales is amazing. I had already visited a few other car dealers and had promised to return, but once I met Teodoro that was it! I purchased the 2011 Sonata.. a great car. Teodoro was great throughout the sale and delivery of my car. He's the best and I will definitely refer my friends and relatives to him. More

One of my co-workers recommended me to Hyundai Universal and to Hugo Oritz. Hugo did a great job helping me trade my old car in and getting a great deal on a new Hyundai Elantra. I love my new Elantra and w and to Hugo Oritz. Hugo did a great job helping me trade my old car in and getting a great deal on a new Hyundai Elantra. I love my new Elantra and would recommend the dearlership and Hugo to everyone. Thank you, Hugo. More

Great experience all the way around. Ray took the time to go through everything in detail. We bought two cars in the same day from seperate dealerships. Although the experience was good at the other dea to go through everything in detail. We bought two cars in the same day from seperate dealerships. Although the experience was good at the other dealership, it was nothing compared to the service we received from Ray and Jose. Ray took the time to explain how the features of the car worked and took the time to go through the handbooks rather than just handing them to us and expecting me to do the research. AWESOME JOB!!!! More

It was a good experience overall. I hate when people put pressure on customers about buying any item so it was my concern when I went there but Mr.Morales did not put any pressure and understood our concern pressure on customers about buying any item so it was my concern when I went there but Mr.Morales did not put any pressure and understood our concerns.He answered every question through the process and make us feel free to ask any concern.Now we are enjoying our new Hyundai. More

I am so happy with my new car. Bob was able to help me trade in my 2007 elantra for 2011 elantra. Bob gave all the information that I needed to know about 2011 elantra. Its good to know that I am able to trade in my 2007 elantra for 2011 elantra. Bob gave all the information that I needed to know about 2011 elantra. Its good to know that I am able to bring my car in the service center once I recieve my coupon book. Thank you More

Adam is very knowledgeable and helped make our experience a very pleasant one. He explained everything and helped us set up our bluetooth which we really appreciate. We will recommend this dealership and es a very pleasant one. He explained everything and helped us set up our bluetooth which we really appreciate. We will recommend this dealership and especially Adam to anyone looking for a new car. More

The entire staff was very friendly and knowledgable. Even on a busy Saturday afternoon a number of staff took the time to greet us and make themselves available. This was my first Hyundai and more importantl on a busy Saturday afternoon a number of staff took the time to greet us and make themselves available. This was my first Hyundai and more importantly my very first new car purchase and our sales person Bob made it an enjoyable experience. I would definitely recommend a Hyundai and especially the Universal Hyundai dealership. More

Richard Harris is the Internet Sales Manager. I contacted several dealerships on Monday morning regarding a 2011 Hyundai Elantra Limited. He was the first to respond. He had two in stock, and was contacted several dealerships on Monday morning regarding a 2011 Hyundai Elantra Limited. He was the first to respond. He had two in stock, and was great in explaining the cars he had. I came to the dealership a few hours later. Richard gave us the most in-depth review of the car, and let us test drive the car. After we made a deal, he helped us set everything up - including syncing our iPhones to the Bluetooth, and gave us a full overview of everything the car had to offer. I would do business with Universal Hyundai (and especially Richard) any day. The entire process was much better than any previous car purchase I have had. More