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Universal Hyundai
Orlando, FL
4,129 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,129 reviews
August 29, 2015
Awesome Excellent service! This is the fifth car I buy at Universal Hyndai.bee love our cars. We have been customers for a very long time. Their service depar Excellent service! This is the fifth car I buy at Universal Hyndai.bee love our cars. We have been customers for a very long time. Their service department is fantastic. More
by SILVIA.DIAZ
Verified CustomerEmployees Worked With
Cesar Alegre and Amir the finance manager.
August 29, 2015
GREAT EXPERIENCE I love this place!! When you go there ask for Ruben Adorno . After visiting other dealerships, I was very impressed with the comfort with which I hand I love this place!! When you go there ask for Ruben Adorno . After visiting other dealerships, I was very impressed with the comfort with which I handled in there . Ruben handled my transaction extremely well and provide me the best costumer service! very professional, personable, informative in explaining the entire process and I'm so grateful that I got my car there. :) Im so grateful I came here!! I would recommend this dealership to everyone!! More
by lidiab12
August 28, 2015
Easy,informative and friendly experience. I recommend Universal Hyundai to anyone. The staff will take their time, will not rush and will find the car that is right for you. I recommend Universal Hyundai to anyone. The staff will take their time, will not rush and will find the car that is right for you. More
by JNIEVESFAMILY
Employees Worked With
Osvaldo "Ozzie" Martinez
August 28, 2015
Good It's was goods there service is really good it's a good company they have really good customer server ice they help me a lot with my new vihecle It's was goods there service is really good it's a good company they have really good customer server ice they help me a lot with my new vihecle More
by PIERRELISMEJOHNNY
August 27, 2015
Excellent agent This agent make extremely easy to me and my family the drcision to buy a new car. He really listened what we were looking for and become involved in t This agent make extremely easy to me and my family the drcision to buy a new car. He really listened what we were looking for and become involved in the process to get the car that fitted our budget and met our expectative instead of pushing us on his own interests as usually happen when you visit a car dealership. He is very professional, friendly, and patient. I have been recommending him to everybody who ask me where I bought my car. Thank you Carlos! More
by Mike68
August 27, 2015
Purchase of Hyundai Genesis Amazing experience. Salesman and Finance manager were so helpful, patient and professional. They both took the time to answer ALL my questions. The Amazing experience. Salesman and Finance manager were so helpful, patient and professional. They both took the time to answer ALL my questions. They both made me feel at such ease with my purchase. I look forward to my next purchase! I will highly recommend Universal Hyundai to all my friends, family and patients. More
by KCONLEYFL
Employees Worked With
Tim Walker, Jay Perez
August 27, 2015
Good experience This dealer give us that we was looking for a good car with good price warranty and service the people is excellent and they are making a really good This dealer give us that we was looking for a good car with good price warranty and service the people is excellent and they are making a really good job. More
by TOM20110
Employees Worked With
Alexandra Martinez
August 27, 2015
Awesome I was recommended by a close friend to Ron Thomas. The day I went to dealer Ron was taking care of another customer but he introduced me to Carlos Rom I was recommended by a close friend to Ron Thomas. The day I went to dealer Ron was taking care of another customer but he introduced me to Carlos Roman who provided me all the info I needed and helped me through the process. They were b other very attentive and kind. More
by DELILAHTORRES10
August 27, 2015
Goodby Kia, hellow Hyundai This place is completely awesome!!! I went in there just to test drive a car because I recently rented a Hyundai, and enjoyed the car. So, again, when This place is completely awesome!!! I went in there just to test drive a car because I recently rented a Hyundai, and enjoyed the car. So, again, when to test drive, and left with a new car! Everyone there who helped was so nice and just made the experience so much better then what I have experience in the past with other places. They have earned a customer for life! More
by adean18
Employees Worked With
Terence Anderson.
August 27, 2015
Luis narvaez was amazing Came in to buy a new Hyundai Veloster Turbo. Got a wonderful price thanks to luis narvaez and his manager charlie peets. Will come back soon for more. Came in to buy a new Hyundai Veloster Turbo. Got a wonderful price thanks to luis narvaez and his manager charlie peets. Will come back soon for more. More
by RAGIN609
Employees Worked With
Luis narvaez, Charlie Peets
