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Universal Hyundai
Orlando, FL
4,129 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,129 reviews
September 01, 2015
'first brand new ownership' being a first timer on owning a brand new car, i had the best care and full competent professional knowledge that Universal Hyundai had provided thru being a first timer on owning a brand new car, i had the best care and full competent professional knowledge that Universal Hyundai had provided thru their excellent associate Jinny Min. Felix Matos was also very precise and accomodating and truly knows what he is doing. what stood out is the very detailed and authentic concern and listening skills of Miss Jin and her full capacity to provide impressive sales demonstration all through out. The first time experience for me will definitely be not a last one! More
by AlisTheGuy
Employees Worked With
Jinny Min, Felix Matos
September 01, 2015
Fast, efficient, and exceptional buying experience Jinny, sales associate, and Jacob, sales manger, found a way to meet our needs and go beyond the normal experience. They both turned an extremely diff Jinny, sales associate, and Jacob, sales manger, found a way to meet our needs and go beyond the normal experience. They both turned an extremely difficult situation into an exceptional buying event. Their attention to detail and listening to our needs created an extremely seamless environment. The purchase of our 2014 Hyundai Elantra was the most fun and trouble- free car buying event of our lives. More
by Jarrett13
August 31, 2015
Excellent service Car buying has always been an extremely frustrating experience for just about everyone and I was very pleased and relieved of how hassle free the sale Car buying has always been an extremely frustrating experience for just about everyone and I was very pleased and relieved of how hassle free the sale associates made it. They gave me enough space to breath but also were very engaged in helping me find the perfect car. The best car buying experience I've ever had More
by MKguy22
August 31, 2015
Good Very good I feel like family when i go to the dealer for any question, it seen like every one know who I am That its cool. Very good I feel like family when i go to the dealer for any question, it seen like every one know who I am That its cool. More
by MIREYALEONAR
Verified CustomerEmployees Worked With
Joel Rivas
August 31, 2015
Best car sales experience Mr. Jonathan Cruz was nothing but professional and confident in everything he advised. I would recommend him and this dealership to everyone! Thank yo Mr. Jonathan Cruz was nothing but professional and confident in everything he advised. I would recommend him and this dealership to everyone! Thank you Jonathan for a wonderful experience. More
by Coachkev
Employees Worked With
Jonathan Cruz
August 31, 2015
Amazing sales rep Jonathan Cruz was very helpful in my search for a car he wasn't pushy at all which made me feel very comfortable I would definitely recommend him Jonathan Cruz was very helpful in my search for a car he wasn't pushy at all which made me feel very comfortable I would definitely recommend him More
by Drosa8
Employees Worked With
Jonathan Cruz
August 31, 2015
Amazing experience I went universal Hyundai to get an idea of what kind of car I wanted for myself with no clue about cars. The service was amazing I was helped by Rube I went universal Hyundai to get an idea of what kind of car I wanted for myself with no clue about cars. The service was amazing I was helped by Ruben Adorno who was able to show me different varieties of cars and explain to me in detail about each car. He was very knowledgable and made me feel comfortable. When I'm ready buy a car I will be returning to universal Hyundai. More
by JenniferF❤️
Employees Worked With
Ruben Adorno
August 30, 2015
Awesome service I deal with Carlos Villamil to buy my 2015 Tucson Hyundai and the experience was great. He makes everyrhing smooth and easy for me. Also helps with th I deal with Carlos Villamil to buy my 2015 Tucson Hyundai and the experience was great. He makes everyrhing smooth and easy for me. Also helps with the new devices of my new SUV explaining me how they works. More
by Carmen C
August 29, 2015
Fantastic place to buy a car I had a very pleasant experience. Joel helped me with a brand new 2016 hyundai elantra. He and eric were very helpful. I am in love with my new car. I had a very pleasant experience. Joel helped me with a brand new 2016 hyundai elantra. He and eric were very helpful. I am in love with my new car. More
by Lcaban1971
August 29, 2015
COULD NOT HAVE BEEN BETTER SALES PERSONEL, SERVICE DEPARTMENT, PRODUCT AND DEALERSHIP ARE OUTSTANDING. MY FRIEND AND I LEASED OUR FIRST HYUNDAI AT UNIVERSAL AND WOULD NOT LEASE SALES PERSONEL, SERVICE DEPARTMENT, PRODUCT AND DEALERSHIP ARE OUTSTANDING. MY FRIEND AND I LEASED OUR FIRST HYUNDAI AT UNIVERSAL AND WOULD NOT LEASE ANYWHERE ELSE. WE WENT BACK AT LEASE END AND LEASED ANOTHER HYUNDAI AT UNIVERSAL NO OTHER SALES PERSON IN MY HISTORY OF PURCHASING OR LEASING CARS HAS DONE WHAT RON THOMAS HAS DONE. HE ACTUALLY CAME TO MY HOUSE TO HELP ENTERMY WIF'ES CELL PHONE INTO BLUE TOOTH AND ALSO TO INSTALL THE GARAGE OPENER IN THE MIRROR. More
by RRASHBAUM
Employees Worked With
Michael Perez, Ron Thomas
