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Universal Hyundai
Orlando, FL
4,129 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,129 reviews
September 11, 2015
GREAT ALL AROUND GREAT PLACE, GREAT STAFF, THANKS ALOT GUYS! WILL DEF BE BACK!! I LOVE MY CAR, AND IT RIDES WELL AND IT WAS DEF A GREAT UPDATE FROM MY PREVIOUS MODEL GREAT PLACE, GREAT STAFF, THANKS ALOT GUYS! WILL DEF BE BACK!! I LOVE MY CAR, AND IT RIDES WELL AND IT WAS DEF A GREAT UPDATE FROM MY PREVIOUS MODEL More
by ARVJR
Verified CustomerEmployees Worked With
Felix Matos, Charlie Peets, Robert Stumpf
September 11, 2015
Fantastic customer service!! I had a wonderful experience with Universal Hyundai. Great staff and an overall exceptional experience with my sales person Pedro Tavarez. I will defi I had a wonderful experience with Universal Hyundai. Great staff and an overall exceptional experience with my sales person Pedro Tavarez. I will definitely recommend my family and friends to visit Pedro. More
by ZEMOG14
Employees Worked With
Pedro Tavares
September 10, 2015
awesome Robert was awesome helping me find a car that fit my needs. I will tell my family and friends to go to him.overall what a good experience... Robert was awesome helping me find a car that fit my needs. I will tell my family and friends to go to him.overall what a good experience... More
by SHAKEMASALISBURY
Employees Worked With
Robert Stumpf
September 08, 2015
Great staff Very helpful amd friendly staff. My wife amd I found a car exactly right for our needs. We now have a nice and reliable car. Very helpful amd friendly staff. My wife amd I found a car exactly right for our needs. We now have a nice and reliable car. More
by MYREALTORCHARLIE
Employees Worked With
Carlos Garces
September 06, 2015
Big thanks for Ron I was treated very well. Especially from Ron, did not pressure me into buying a car but help me to buy a car. This is the second time within three yea I was treated very well. Especially from Ron, did not pressure me into buying a car but help me to buy a car. This is the second time within three years that I bought a car and I've been very happy with the Sonata. More
by SYNERGYDOUG1
Employees Worked With
Ron Thomas
September 04, 2015
Spectacular!!!! Teodoro Seminario took the ball out of the park. Excellent customer service, he went above and beyond my expectations. Explained everything step by st Teodoro Seminario took the ball out of the park. Excellent customer service, he went above and beyond my expectations. Explained everything step by step and help me thru all the process. I will recommend him and all the team that made it possible. I HAVE A NEW CAR!!!!!! More
by Venus36pr
Employees Worked With
Charlie Peets, Teodoro Seminario
September 03, 2015
Great Services! Carlos Villamil, thanks for the excellent services that you gave me. You got me the best payment plant vase to my demands, your professionalism and d Carlos Villamil, thanks for the excellent services that you gave me. You got me the best payment plant vase to my demands, your professionalism and dedication make it difficult to say no. Thanks for everything. God Bless you. More
by Julio Garcia
September 02, 2015
Amazing I will come back next year for my next new car.Sales person and manager very helpful. Adquired very good deal. Explained every feature of my new car. I will come back next year for my next new car.Sales person and manager very helpful. Adquired very good deal. Explained every feature of my new car. Thank you!! More
by CYUDELMY
Employees Worked With
September 02, 2015
My great experience with Jinny M at Universal hyundai Jinny was able to help me find the best car for me and my price range along with her boss Jacob. I had an amazing experience and was able to drive off Jinny was able to help me find the best car for me and my price range along with her boss Jacob. I had an amazing experience and was able to drive off the lot with my new car with all my questions answered and needs forfilled. Not only did she help me find my car but we connected on a personal level and she made me feel so comfortable also a greatt shout out to Guillermo for help with all the finance stuff as well everyone was so helpful and welcoming i wouls highly reccommend this dealer to anyone! More
by Devenjade1
September 02, 2015
Wonderful,and very helpful staring Jinny M She helped us all day. She ran around finding the right car for the right price even when we were being difficult. She made a great connection with us She helped us all day. She ran around finding the right car for the right price even when we were being difficult. She made a great connection with us both personally and business wise to help us the most. We will definately be shopping with her again in the near feature. More
by Freddysoccer
