Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,129 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,129 reviews
September 22, 2015
"Excellent Costumer Service" When it comes to buying a Car it is very hard to find a dealer and people that deal with you the way Universal Hyundai does. Our Sales Representative When it comes to buying a Car it is very hard to find a dealer and people that deal with you the way Universal Hyundai does. Our Sales Representative Carlos Garces was very professional, patient, friendly and helpful. Definitely will recommend this place. We are very happy with our New purchase!!! More
by uribem52
Employees Worked With
Carlos Garces
September 21, 2015
Surprise We were going to buy a new car by the end of the year,beginning of 2016.The way,proffesionalism,knowledge,caring,attentative to our needs,quotes offer We were going to buy a new car by the end of the year,beginning of 2016.The way,proffesionalism,knowledge,caring,attentative to our needs,quotes offer,made us get the car right then and there. More
by F.VAZQUEZ49
Verified CustomerEmployees Worked With
Robert Stumpf
September 19, 2015
Memorable Hector is the best! You helped understand my needs from beginning to end which led me to buying the car from at Universal Hyundai. After working with Hector is the best! You helped understand my needs from beginning to end which led me to buying the car from at Universal Hyundai. After working with you I didn't want to visit another dealership! You Rock! More
by RAQUEL.BERRIOS27
Employees Worked With
September 19, 2015
review of my deal excellent service!, very professional, right in time and well informed about the product, the sales representative very courteous and professional, to excellent service!, very professional, right in time and well informed about the product, the sales representative very courteous and professional, took his right time to explain all different choices More
by JARATO93
Employees Worked With
September 17, 2015
the Best Ever! This was the best buying experience I ever had in my entire 62 years of life. Hector was so professional. He made it go straight forward from the st This was the best buying experience I ever had in my entire 62 years of life. Hector was so professional. He made it go straight forward from the start! Thanks Hector! Tony Guy More
by TONYGUY53
Employees Worked With
September 16, 2015
My Unplanned purchase I went there just to look....and ended up buying a new sonata and traded in my 2009 Sonata,, I had a very pleasant experience with Terrance and so did I went there just to look....and ended up buying a new sonata and traded in my 2009 Sonata,, I had a very pleasant experience with Terrance and so did my wife....thank you. More
by MIKEBENCZ
Employees Worked With
Terrance
September 16, 2015
great service This dealer is amazing. They help me in everything and take the time to explain.I will always recommend this dealer. Andres and Ozzie are Rock! This dealer is amazing. They help me in everything and take the time to explain.I will always recommend this dealer. Andres and Ozzie are Rock! More
by PROMOV
Employees Worked With
Andres (service) Ozzie (sales) are the best. They made everything possible so we had a great experience.
September 15, 2015
Great experience Adam Karlski was my sales rep and he is absolutely fantastic! I had the best experience with him and universal Hyundai. Would definitely buy from him Adam Karlski was my sales rep and he is absolutely fantastic! I had the best experience with him and universal Hyundai. Would definitely buy from him again! More
by JOSHUADIAZ35
September 13, 2015
5th Car Purchased From This Dealership Best dealership to work with. They give you just what you want and work with you to get the deal done. The guarantee gives you peace of mind. Best dealership to work with. They give you just what you want and work with you to get the deal done. The guarantee gives you peace of mind. More
by BIERNASKIC
September 11, 2015
Great buying experience The salesman Joel Rivas was excellent, he was courteous,and friendly answered all my questions, very knowledgeable on the product he was selling. The The salesman Joel Rivas was excellent, he was courteous,and friendly answered all my questions, very knowledgeable on the product he was selling. The manager Jacob was able to work with us in finding the right amount that I could finance the vehicle. Overall I left very satisfied and will recommend people to come in if they are interested in buying a Hyundai vehicle More
by CERIVER
