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Universal Hyundai
Orlando, FL
4,129 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,129 reviews
October 06, 2015
Great Experience Both the salesman and the manager worked extremely well to help me purchase my car and trade in my old one. The car purchased was the Elantra Both the salesman and the manager worked extremely well to help me purchase my car and trade in my old one. The car purchased was the Elantra More
by Coco1112
Verified CustomerEmployees Worked With
Juan Colon
October 05, 2015
Experience at dealershop Was extremely happy with the purchase at this dealership except for the fact that I forgot my e-pass sticker on the windshield of my traded vehicle. W Was extremely happy with the purchase at this dealership except for the fact that I forgot my e-pass sticker on the windshield of my traded vehicle. When I realized I had forgotten it I returned to the dealership & they informed me that it was thrown away. I feel that consideration on their part to return it to us would have taken only a moment to call me to pick it up to save me from the trouble & expense of purchasing a new one. More
by LUVCATS14
Employees Worked With
Ernie Plaza
October 04, 2015
Where the Dreams come true It was the best experience ever. Luis Narvaez our sales professional work so Hard and make the things really easy. Then MR Robert help us with all the It was the best experience ever. Luis Narvaez our sales professional work so Hard and make the things really easy. Then MR Robert help us with all the paperwork simple and easy. Thats why Universal Hyundai make our Dreams come true. More
by Jaimepinzon
October 03, 2015
Great experience. Klay was great to deal with. Very professional.. Even after my purchase, he was quick to answer. Would recommend 100% to anyone looking for a new or u Klay was great to deal with. Very professional.. Even after my purchase, he was quick to answer. Would recommend 100% to anyone looking for a new or used car. More
by CPIAZZA25
Employees Worked With
Klayfhord Lazo
October 03, 2015
Great experience and wonderful people I bought a Sonata from them and Robert Murphy was the one who helped me. He made sure to find the best one on the lot and they gave me a great deal wi I bought a Sonata from them and Robert Murphy was the one who helped me. He made sure to find the best one on the lot and they gave me a great deal with no credit at all. They will do their best to get you the best deal possible and I'm more than glad I was able to do it all with them. Thank you so much! More
by Pablcoln
Employees Worked With
Robert Murphy, Juan Colon
October 02, 2015
Outstanding service This dealership has excellent service, the car is working perfectly, excellent warranty and the sales man Carlos Villamil and Jose from management gav This dealership has excellent service, the car is working perfectly, excellent warranty and the sales man Carlos Villamil and Jose from management gave me an outstanding service, I will buy my next car from this dealership for sure! More
by ElMexicano
Employees Worked With
October 01, 2015
The most pleasant and amazing car buying experience ever!! I had a great experience at Universal Hyundai. The staff was great, but Pedro our sales person was amazing. His expertise and relaxed demeanor helped I had a great experience at Universal Hyundai. The staff was great, but Pedro our sales person was amazing. His expertise and relaxed demeanor helped make my buying experience very easy and pleasant. I would definitely recommend Universal Hyundai and most of all Pedro to any of our friend and family members. I have the car I want and a great experience with it. More
by DALITZA.NIVAR
Employees Worked With
Pedro Tavares
October 01, 2015
Robert Stumpf really works with you. It was my first car buying at a dealership experience and I went to Robert Stumpf. He really does all that is in his power to get you in a car that da It was my first car buying at a dealership experience and I went to Robert Stumpf. He really does all that is in his power to get you in a car that day. He was able to get me exactly what my budget was able to afford and the nicest car I have ever driven. Thank you Robert for my 2013 Hyundai Elantra! More
by cherishn92
September 30, 2015
It was a great experience ! This dealer was really good with me, they treated me great and I would highly recommend to anyone that wants a car you won't regret it. This dealer was really good with me, they treated me great and I would highly recommend to anyone that wants a car you won't regret it. More
by Johanna1
Employees Worked With
Raúl Martinez, Charlie Peets
September 30, 2015
Outstanding customer service I purchased a Hyundai Elantra from this dealership and couldn't be happier. Excellent service from my salesperson Raul Martinez. I told him this was m I purchased a Hyundai Elantra from this dealership and couldn't be happier. Excellent service from my salesperson Raul Martinez. I told him this was my very first car purchase and he was very professional, friendly, and helpful with me through the whole process. He got me the car I wanted and was very patient with me. Also his manager Charlie Peets made me feel very welcoming and comfortable. Outstanding customer service from this dealership and would definitely recommend to family and friends. More
by sheila
Employees Worked With
Raul Martinez, Charlie Peets
