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Universal Hyundai
Orlando, FL
4,129 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,129 reviews
October 27, 2015
Great customer service, great first time experience Amazing customer service, my first car buying experience and so glad I went here. My salesmen Klay Lazo walked me through everything and hooked me up Amazing customer service, my first car buying experience and so glad I went here. My salesmen Klay Lazo walked me through everything and hooked me up with an even lower interest rate then my bank was offering. Getting all my vehicles from here!! Thanks Klay!!! More
by Kplaza1982
Employees Worked With
Klayfhord Lazo
October 27, 2015
professional really good shopping experience. it felt good knowing that Ruben really took the time to find me a suitable vehicle and also was very courteous to me and my family. it felt good knowing that Ruben really took the time to find me a suitable vehicle and also was very courteous to me and my family. More
by PABLO.NORES
Verified CustomerEmployees Worked With
Ruben Adorno, Juan Colon
October 27, 2015
Excelente servicio. En la compra de nuestro vehiculo hubo calidez y amabilidad. Un buen dealer y un buen vendedor. Las expectativas fueron cubiertas totalmente. Gracias, En la compra de nuestro vehiculo hubo calidez y amabilidad. Un buen dealer y un buen vendedor. Las expectativas fueron cubiertas totalmente. Gracias, quedamos muy satisfechos. More
by JULIANMARULANDA
October 27, 2015
Great Very Good. Will be back when I need another car Will tell my friend about you. Iam very happy with my new car and the sales people. Very Good. Will be back when I need another car Will tell my friend about you. Iam very happy with my new car and the sales people. More
by NONOE
Employees Worked With
Cesar Alegie
October 27, 2015
Universal hyundai It was the most outstanding and remarkable experience that I ever had in a dealer, everyone was so helpful, and Pedro tried everything to make the dea It was the most outstanding and remarkable experience that I ever had in a dealer, everyone was so helpful, and Pedro tried everything to make the deal possible for me More
by YISSELTMARICHAL
Employees Worked With
It was the most outstanding experience, remarkable, everyone at the store is always there for you, and Pedro was so concern and dedicated when I met him, he tried in every way to make the deal possible for me, Pedro Tavares
October 26, 2015
salesperson Victor was a great salesperson and helped a lot. was very connective and well professiona. the crew was well engaged and also helped a ton. the price Victor was a great salesperson and helped a lot. was very connective and well professiona. the crew was well engaged and also helped a ton. the price was well and everything went smoothly. More
by NINFA.BUSTOS
October 26, 2015
10/10 Overall I am very happy with our vehicles as well as how we were treated at Universal Hyundai. I will definitely recommend this dealer in the future Overall I am very happy with our vehicles as well as how we were treated at Universal Hyundai. I will definitely recommend this dealer in the future More
by ANNI.ERICKSON
Employees Worked With
Jonathan Cruz, Juan Colon
October 26, 2015
excellent Amazing exprerience, very professional and patient, all the staff is extremely helpful and work with you to find the right vehicle for you and your fa Amazing exprerience, very professional and patient, all the staff is extremely helpful and work with you to find the right vehicle for you and your family More
by STHILAIRE.JENNIFER
Employees Worked With
Pedro Tavares
October 26, 2015
Great service During the buying process was very attentive towards our needs and situations. The dealer was well educated to his profession, as well as friendly tow During the buying process was very attentive towards our needs and situations. The dealer was well educated to his profession, as well as friendly towards his clients. More
by Ruben6
October 25, 2015
Customer Service Excellence!!!! I recently visited Universal Hyundai to research a vehicle for my child. The customer service I received from Hector Colon and his Manager Jose Ceped I recently visited Universal Hyundai to research a vehicle for my child. The customer service I received from Hector Colon and his Manager Jose Cepeda was second to none. The knowledge base that Hector shared about the Sonata was exactly what I needed to make an informed decision. I will be purchasing within the next few weeks and with Hector's help I've already made my decision to purchase at Universal Hyundai. Thank you Hector you're a gem. More
by Smiley2
